IIM Bangalore - Executive Education

Workplace Conflict: An Opportunity for Growth (Batch 5)

IIM Bangalore - Executive Education

General Management
Partner Institution

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Application Deadline Approaching

Last date to apply: September 18, 2026 · Program starts on September 28, 2026

About Programme

I believe we can change the world if we start listening to one another again. Simple, honest, human conversation – Margaret J Wheately

Programme Content

PROGRAMME STRUCTURE

Three days. Three dimensions of conflict-The programme unfolds across three tightly sequenced days – from understanding conflict’s roots, to developing your personal repertoire, to embedding conflict-competent leadership across your organisation.

Day I: FOUNDATION-Understanding the anatomy of conflict

Types and triggers of workplace conflict
How conflict manifests across hierarchies
The hidden cost of conflict avoidance
Conflict styles and self-awareness
Structural vs interpersonal conflict

Day II: PRACTICE-Navigating conflict-live and in the room

Structured frameworks for Awareness and Action
Difficult conversations under pressure
Mediation skills for leaders
Power dynamics and ethical accountability
Role-plays with real case scenarios

Day III: INTEGRATION-Building a conflict-intelligent organisation

Building cultures of constructive dissent
Network building, Stakeholder influence and coalition building
Conflict and diversity – Psychological safety as practice
Leading through systemic tension
Personal action planning for back-to-work

‘Three days. Transform Conflicts. Don’t just Manage it.Change how you lead through turbulence.The shift begins here!

Programme Objective


• Understanding conflicts and conflict dynamics

• Learning to acknowledge emotions in conflict

• Becoming more aware of one’s biases, and challenging one’s perceptions

• Working with multicultural teams and diverse perspectives

• Understanding organizational and individual benefits of integrating multiple perspectives

• Understanding how to build innovation networks that bridge across groups

• Having a difficult conversation with active listening, critical thinking, and empathy

• Addressing conflict constructively in the workplace

• Connecting with peers for creative solutions

Programme Audience

Built for leaders who carry organisational weight-This programme is not for early-career managers learning to navigate difficult conversations for the first time. It is designed for those whose decisions ripple across teams, functions, and shape the organisational culture itself.

Senior & C-Suite Leaders-VPs, Directors, and CXOs who shape culture and must model how conflict is handled at the top.

HR & People Leaders-HR Directors and CHROs who own the frameworks through which conflict is identified, escalated, or resolved.

General Managers-Leaders who sit at the intersection of strategy and execution, regularly navigating competing priorities and personalities.

Business Unit Heads-P&L owners who must maintain high-performance teams under pressure while managing internal and cross-functional tension.

Programme Benefits

As a participant of this Short Duration Programme, you will be able to enjoy some exclusive benefits other than the outcomes such as skills and knowledge enhancement and building specific competencies that can help shape your career growth.

Some of the exclusive benefits of attending this programme are listed below –

Receive Executive Education eNewsletters
Invitation to share articles to the EEP blog (subject to a shortlisting process)
Participate in EEP webinars on various topics
Invitation to curated events and programs by the EEP office

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Contact us for the further details

Speak with an Advisor

  1. Pedagogy (case method, experiential learning, coaching, simulations)
  2. Testimonials

Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

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Workplace Conflict: An Opportunity for Growth | IIM Bangalore