MIT Sloan School of Management

Understanding and Solving Complex Business Problems

MIT Sloan School of Management

Operations

About Programme

Why attend Understanding and Solving Complex Business Problems?

Systems thinking was designed to improve people's ability to manage organizations comprehensively in a volatile global environment. It offers managers a framework for understanding complex situations and the dynamics those situations produce. Systems thinking is a response to the rapid changes in technology, population, and economic activity that are transforming the world, and as a way to deal with the ever-increasing complexity of today's business.

Senior managers can use systems thinking to design policies that lead their organizations to high performance. The program is intended to give participants the tools and confidence to manage organizations with full understanding and solid strategy.

Programme Content

In Person Live Online

Day 1

7:45 AM – 8:30 AM

Continental Breakfast & Registration

8:30 AM – 8:45 AM

Introduction and Overview

8:45 AM – 12:30 PM

Introduction to System Dynamics

12:30 PM – 1:30 PM

Lunch

1:30 PM – 5:00 PM

The Tools of System Dynamics

5:00 PM – 6:00 PM

Reception

Day 2

8:00 AM – 8:30 AM

Continental Breakfast

8:30 AM – 12:15 PM

Policy Design in Complex Organizations

12:15 PM – 1:00 PM

Lunch

1:00 PM – 1:15 PM

Certificate Ceremony

1:15 PM – 4:30 PM

The Implementation Challenge

Day 1

8:30 AM – 8:45 AM

Introductions and Overview

8:45 AM – 12:30 PM

I. Introduction to System Dynamics

1:30PM – 5:00 PM

II. The Tools of System Dynamics

Day 2

8:30 AM – 12:15 PM

III. Policy Design in Complex Organizations

1:00 PM – 1:15 PM

Certificate Ceremony

1:15PM – 4:30 PM

IV. The Implementation Challenge

Programme Audience

This program is designed for executives with decision-making responsibility who are looking for fresh ideas to resolve organizational problems.

Past participants have included

CEOs
Presidents
COOs
CTOs
VPs and EVPs
Corporate planners and strategists
Senior Project Managers
Product Development Managers

Programme Benefits

MIT Approach

Discover MIT's unique, powerful, and integrative System Dynamics approach to assess problems that will not go away

Interactive

Experience the Beer Game, which simulates the supply chain of the beer industry

Problem Solving

Learn a new way of thinking about and resolving complex, persistent problems that emerge from change

Certificate

Earn a certificate of course completion from the MIT Sloan School of Management

Testimonials

"MIT Executive Educations Understanding and Solving Complex Business Problems is a sharp, intellectually demanding course that reframes ambiguity as a strategic asset rather than a constraint. It blends rigorous systems thinking with highly practical tools, pushing participants to question assumptions, structure complexity, and make better decisions under uncertainty. Challenging, energizing, and immediately applicable, it meaningfully changes how you see and solve real business problems."

David K

"what an amazing experience"

Najat A

"It has been a pleasure to engage throughout these 2 days. the course is well prepared, timed and generates a lot of engagements. some aspects might be approached with some more practical examples but in general it has been an interesting development of the information throughout it,"

Andrea C

"What a great time. Professor Morrison was brilliant. He gave us so many new tools to work with for our professions and beyond. I'm grateful to MIT for presenting such a great learning experience."

Steven K

"Great program, IT was practical and relevant, with tools that can be applied directly to real business challenges."

Mohammad A

"An interesting and thought-provoking course that reframed how I evaluate complex organizational and market challenges. The system dynamics lens sharpened my ability to anticipate second- and third-order effects, governance risks, and long-term value implications of strategic decisions. It strengthened my judgment in overseeing management teams operating in highly interconnected and uncertain environments."

Jackson B

"The content from this course is universally applicable, and it is a true game-changer. This course should be mandatory for any leader."

Andreas L

"Very relevant program!! I appreciated the approach and the strategies throughout this programamazingly fun and informative!! Absolutely would recommend this program!! This program introduced me to MITs unique, powerful, and integrative system dynamics approach to assess problems that will not go away and to produce the results they want. Through exercises and simulation models we experienced the long-term side effects and impacts of decisions and understand the ways in which performance is tied to structures and policies. Powerful new tools. Great course! Marcel Arellano"

Ramon Marcel A

"Very interesting and insightful! I loved the approach and the takeaways are great. Definitely a must to include in your toolbox!"

Emilio A

"Great content. Simple and very efficient concepts (systems thinking, types of loops, etc.) learned during this course, with a practical application right away, back into my organisation. This course not only demonstrate, but shows how to find a way to solve any type of challenge, whether it's internally or externally, regardless of the industry or sector of activity. I recommend this course to any executive and aspiring executive in order to have the necessary tools to thrive in any circumstances."

Brice A

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Speak with an Advisor

  1. Pedagogy (case method, experiential learning, coaching, simulations)
  2. Programme Objective
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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

MIT Sloan School of Management

Executive Education Office

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https://mitsloan.mit.edu
Cambridge, USA

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Understanding and Solving Complex Business Problems | MIT Sloan