Indian Institute of Management Lucknow

Strategic Operations and Supply Chain Analytics with AI (Batch 9). (in association with EMERITUS)

Indian Institute of Management Lucknow

Operation Management
Alumni Benefits
Partner Institution

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About Programme

What is the Strategic Operations and Supply Chain Analytics with AI Programme?

The Executive Programme in Strategic Operations and Supply Chain Analytics with AI from IIM Lucknow is designed for professionals who want to build future-ready capabilities in operations management, supply chain analytics, digital transformation, and AI. The programme combines core business concepts with emerging technologies such as Generative AI, Agentic AI, Digital Twins, Predictive Analytics, and Prescriptive Analytics to help participants optimise operations, improve supply chain performance, and drive business transformation.

Ideal for operations, manufacturing, logistics, procurement, and supply chain professionals, the programme equips learners with practical skills through real-world applications, industry-relevant case studies, and a capstone project.

Programme Details: The programme starts on 18 September 2026 and is delivered over 10 months in an online format. The programme fee is INR 2,30,000 + GST, with a non-refundable application fee of INR 2,500 + GST. It is open to graduates, diploma holders (10+2+3), and postgraduates with a minimum of one year of work experience.

Programme Content

MODULE 1: Foundation to Operations Management

Introduction to Operations Management & Operations Strategy

Service Strategy and Design of Service Systems

Capacity & Process Analysis

Demand Forecasting

Sales & Operations Planning

Measures and Dimensions of Quality & TQM

Six Sigma and Statistical Process Control

MODULE 2: Analytical Tool and Techniques

Statistics for Managers: Basics of Normal Distribution

Linear Regression

Formulation – Optimization Problems in OSCM

Introduction to Linear Optimization

MODULE 3: Supply Chain Management & Strategies

Supply Chain Fundamentals & Facility Location Implications

Inventory Management: Policies and Models

Supply Chain Design & Network Strategy

Logistics and Global Transportation

Strategies Strategic Sourcing and SC Coordination

MODULE 4: Digital and AI-Driven Supply Chain Transformation

SC Digital Transformation and Use Cases of SC Digital Twins

Supplier Negotiation and Coordination with Smart Contracts

AI for Demand Forecasting & Predictive Analytics

AI for Optimization and Prescriptive analytics in Supply Chains

MODULE 5: Project Management: Concepts & Tools

Project Planning, Organization & WBS

Project Scheduling – CPM & PERT

Project Resources & Risk Management

MODULE 6: Advanced Operations & Supply Chain Analytics

Theory of Constraints| Hands-on Software

SC Network Design and Analytics (Harvard case)

Sustainable Logistics | Hands-on Software

Simulating Global Supply Chains (with AI briefings)

End-to-End Supply Chain Risk Management

Supply Chain Performance Measurement and Incentive Alignment

MODULE 7: Agentic AI & Big Data in Supply Chains

Leveraging Big Data for SC Optimization

AI for Operations Automation & workflow Design

Agentic AI use cases in Operations and Supply Chain Management

Gen AI & Applications in Operations and Supply Chain Management

MODULE 8: Retail and E-Commerce Operations

Retail & E-Commerce Operations - Brick and Mortar Retail

Retail & E-Commerce Operations - Online Retail

Platform Business Models

Last-mile Delivery optimization (live industry cases)

Note:

Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/ adapted to fit the participant profile & programme hours.

The programme curriculum includes individual assignments, simulations, group projects & presentations to apply and demonstrate classroom learnings.

The session recordings may be made available on the LMS portal in a non-downloadable format for a limited period subject to the condition of faculty discretion regarding the allowance of recordings of their classes.

The primary mode of learning for this programme is via live online sessions with faculty members. Post session video recordings may or may not be made available, at the discretion of faculty members. Emeritus or the institute does not guarantee availability of any session recordings.

Campus immersion will take place at the IIML Lucknow campus.

Alumni Benefits

Become Eligible for IIM Lucknow Executive Alumni Status

Upon completion of the programme, participants will need to register with a one-time registration fee of INR 10,000 + GST to receive the prestigious IIM Lucknow Executive Alumni Status (optional). The benefits include:

Executive Alumni status of the Indian Institute of Management Lucknow

Receipt of all IIM Lucknow programme brochures and newsletters along with details of souvenirs available with MDP Office

Lifelong access to a network of distinguished IIM Lucknow Executive Alumni

Access to the IIM Lucknow Campus Library (on-site access)

10% discount in fee for any additional programme (Open programme, Online) at IIM Lucknow (Lucknow and Noida campus)

10% group discount on the fee for reference of participants (minimum group of five)

Note: The Executive Alumni benefits are subject to the discretion of IIM Lucknow.

Programme Audience

Operations & Supply Chain Leaders

Senior leaders responsible for enterprise-wide operations and supply chain strategy, looking to strengthen decision-making and lead transformation using analytics.

Operations, Supply Chain & Logistics Managers

Professionals overseeing day-to-day operations and logistics, seeking to improve efficiency, optimise performance using analytics, and accelerate their transition into strategic leadership roles.

Procurement, Sourcing & Logistics Specialists

Professionals managing sourcing, procurement, and logistics, aiming to use data-driven strategies to improve cost, resilience, and performance.

Consulting, Analytics, Engineering & Cross-Functional Professionals

Professionals working closely with operations and supply chain data across consulting, analytics, engineering, and cross-functional roles, looking to build core operations strategy and supply chain analytics expertise.

Programme Benefits

Leverage AI to solve complex operations and supply chain challenges

Learn from immersive live online sessions, without taking a career break

Become industry-ready and learn from real-world business applications, industry case studies and tools

Gain a global outlook with insights from IIM Lucknow faculty

Apply programme learnings in a hands-on capstone project based on a real-world business case

Receive a certificate of completion from one of India's top B-Schools

Experience a three-day on-campus immersion at the IIM Lucknow campus

Note:

The session recordings may be made available on the LMS portal in a non-downloadable format for a limited period subject to the condition of faculty discretion regarding the allowance of recordings of their classes.

Accommodation will be available for participants on a single occupancy basis at the IIM Lucknow campus or a nearby hotel, subject to the availability of rooms at the IIM Lucknow campus.

Testimonials

"I am a Supply Chain Professional in one of the leading B2B E-commerce organizations in the country, and the curriculum was spot-on with the skills I need to thrive in my field. The program has provided me the opportunity to learn real-world applications that are crucial in today's rapidly changing business landscape and will surely lead to tangible improvements in my work performance. I also grew as a leader and problem solver. One thing that impresses me the most is the attitude of all the professors and their unconventional way of thinking, which helped to solve practical issues in the most efficient ways."

Saurabh Agarwal

Senior Manager, SCM and Operations Excellence

"I was part of Batch 2 of the IIML EPSOMSCA program, delivered in collaboration with Emeritus. The program directors, Prof. Yash D. and Prof. Rakesh V. meticulously crafted a curriculum that seamlessly blends theoretical knowledge with real-world applications. The faculty, with their deep expertise and industry insights, brought the subject matter to life through practical use cases, making complex concepts easily understandable. In today's world, where global supply chain disruptions present significant challenges, I highly recommend this course to every business leader. It offers a valuable appreciation of these challenges and equips you with the tools to find innovative solutions in Operations Management."

Manash Chatterjee

Senior Director,

Program Certificate

certificate

What Certificate Will You Receive Upon Completion?^Upon successful completion of the programme, with a minimum 75% attendance and satisfactory academic performance, participants will be awarded a certificate of completion and will be eligible to receive IIM Lucknow’s Executive Alumni Status (optional). Participants are expected to have 75% & above attendance. The cumulative overall percentage of marks should be 50% and above. Those participants who do not meet these criteria will receive a certificate of participation from IIM Lucknow. No certificate shall be awarded if the attendance is less than 40%.^We encourage you to attend all the live sessions and make the best out of these interactive learning experiences.^Note:^The certificate shown above is for illustration purposes only and may not be an exact prototype of the actual certificate.^IIM Lucknow reserves the right to change the certificate and specifications at any time without notice.

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Prashansa Uttam

Programme Advisor

+91 9403890085contact@echomind.oneMon – Fri, 9am – 5pm IST

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Strategic Operations and Supply Chain Analytics with AI. | IIM Lucknow