Programme Content
Program Contents
Day 1: Building Foundations for Leadership
Understanding the Role of a Manager
- Define your role and responsibilities as a first-time manager.
- Learn how to transition from a team member to a leader.
Communicating with Impact
-Develop assertive and empathetic communication skills.
-Practice active listening and effective messaging to inspire your team.
Mastering Delegation
-Understand the importance of delegation for team empowerment.
-Practice hands-on activities to delegate effectively and build trust.
Prioritization and Time Management
-Learn how to identify high-impact tasks and avoid burnout.
-Use prioritization tools like Eisenhowers Matrix to focus on what matters most.
Building Trust and Relationships
-Explore strategies to build credibility and foster collaboration.
-Engage in experiential exercises to strengthen team dynamics.
Day 2: Managing Performance and Driving Results
Setting Goals and Expectations
-Develop SMART goals that align with organizational priorities.
-Learn how to set clear expectations and measure progress effectively.
Providing Feedback and Coaching
-Practice giving constructive feedback that motivates and improves performance.
-Build coaching skills to support team members growth and development.
Handling Difficult Conversations
-Learn to navigate performance issues and conflicts confidently.
-Role-play challenging scenarios to practice managing tough conversations.
Driving Accountability and Ownership
-Foster a culture of accountability within your team.
-Participate in activities that reinforce ownership and responsibility.
Developing a Leadership Mindset
-Reflect on your leadership style and its impact on your team.
-Create a personalized action plan to continue growing as a manager.
