Programme Content
Module 1:
Welcome to your new role
Contents
Introduce the context of the case study
Understand your role
Know your client
Know who your team members are
Module 2:
Building a great virtual team
Contents
First challenge:
get to know your team
Build unity in the work team
Build trust within the team to achieve high performance
Module 3:
Leadership tools
Contents
How to be a good leader
Help team members to grow
Know the tools needed to do the job
Module 4:
Managing strategic relationships
Contents
Manage our relationships with our clients and other external stakeholders in an optimal way
Build relationships of trust
