About Programme
In the modern, technology-oriented supply chain environment, warehousing and last-mile delivery are essential elements that directly influence operational efficiency, customer happiness, and profitability. In the current hyper-competitive and digitally driven business surroundings, warehousing and last-mile delivery have surpassed mere backend logistical activities; they are essential differentiators for customer experience and corporate success. The emergence of smart technologies —such as automation, IoT, data analytics, robotics, and AI—is transforming warehousing and delivery operations.
With the rise of e-commerce, quick commerce, omnichannel retailing, and Industry 4.0, professionals are anticipated to not only manage but also develop and enhance these operations utilizing advanced technology.
Programme Objective
andretrievalprocesses.
Pedagogy
ExpertsTheteachingpedagogy will be conducted in fouronlinesessionsof1.5hourseach
dayonweekends,Saturdayand Sunday, wherethe fundamentalsofwarehousing and last-
mile delivery,IoT& sensors,and automationwill be covered.Subsequently, thereal-time
application inthe corporate and government sectors will be covered.Here,attendees will
be offeredsession notes, practiceproblems,and live casestudiesinthe form of
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Prashansa Uttam
Programme Advisor
Indian Institute of Management Jammu
Executive Education Office
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