XLRI - Xavier School of Management

Real Estate Marketing and CRM in the Digital Age

XLRI - Xavier School of Management

Marketing and Sales

About Programme

Leverage digital tools, data, and customer insights to drive sales, engagement, and long-term value in real estate.

This programme focuses on developing a structured, data-driven approach to real estate marketing by combining consumer insights, demand forecasting, and digital strategies. It enables participants to understand buyer behavior, create compelling value propositions, and design effective go-to-market approaches using digital channels. Through simulations, case discussions, and practical frameworks, participants learn to integrate analytics with marketing strategy. The programme culminates in the development of a comprehensive, implementation-ready marketing plan, equipping professionals to drive customer engagement, improve targeting, and achieve stronger market outcomes in the real estate sector.

Programme Content

Develop end-to-end capability in real estate marketing—from understanding customers to executing effective go-to-market strategies.

Understanding Customer Behavior

Map the real estate customer journey and apply laddering techniques to uncover deeper consumer motivations.

Demand Forecasting with AI

Use AI-driven approaches to anticipate demand patterns and make informed market decisions.

Value Proposition & Narrative Building

Craft compelling offers and narratives that resonate with target customers and drive conversions.

Go-to-Market Strategy & Planning

Leverage digital channels to design and execute effective marketing strategies and finalize comprehensive marketing plans.

Pedagogy

A practical, simulation-led learning experience combining concepts, real-world cases, and application.
Simulation-Based Learning

Participate in simulations that mirror real-world real estate marketing and sales decision-making scenarios.

Faculty-Led Lectures

Build foundational understanding of key concepts in marketing, consumer behavior, and CRM.

Case Discussions

Analyze real-world cases to understand successful strategies and common pitfalls in real estate marketing.

Applied Learning Approach

Integrate insights across simulations, lectures, and cases to build actionable marketing strategies.

Programme Audience

Mid-Level Managers & Sales Teams

Professionals responsible for executing sales strategies and managing customer interactions across the real estate lifecycle.

Senior Marketing Executives

Leaders overseeing marketing strategy and customer acquisition in mid-sized real estate firms.

Customer-Facing Professionals

Individuals engaged in lead generation, client engagement, and conversion across digital and offline channels.

Professionals Driving Growth Initiatives

Managers focused on improving market reach, sales effectiveness, and customer experience.

Programme Benefits

A practical, simulation-led learning experience combining concepts, real-world cases, and application.
Simulation-Based Learning

Participate in simulations that mirror real-world real estate marketing and sales decision-making scenarios.

Faculty-Led Lectures

Build foundational understanding of key concepts in marketing, consumer behavior, and CRM.

Case Discussions

Analyze real-world cases to understand successful strategies and common pitfalls in real estate marketing.

Applied Learning Approach

Integrate insights across simulations, lectures, and cases to build actionable marketing strategies.

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

XLRI - Xavier School of Management

Executive Education Office

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https://www.xlri.ac.in
Jamshedpur, India

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Real Estate Marketing and CRM in the Digital Age | XLRI