Indian Institute of Management Kozhikode

Professional Certificate Programme in Product Management-Batch 19

Indian Institute of Management Kozhikode

About Programme

The

Professional Certificate Programme in Product Management offered by IIM Kozhikode

is designed to equip professionals with the knowledge and skills required to excel in the field of product management. This program is ideal for individuals seeking to enhance their career prospects in product development, innovation, and management within various industries, including technology, consumer goods, healthcare, and more. The programme is designed to provide product managers with the skills and knowledge they need to effectively develop, launch, and manage products and services. It covers a wide range of topics, including product strategy, market analysis, concept development, solution design, customer research, pricing, and go-to-market strategy.

The programme is taught by a team of experienced faculty from IIM Kozhikode. The faculty have extensive experience in product management, and they bring a wealth of knowledge and insights to the programme.

The programme also includes a number of industry-relevant case studies and projects. These help participants to apply the concepts they learn in the programme to real-world situations. Upon successful completion of the programme, participants will receive a certificate from IIM Kozhikode.

“ “ A great product manager has the Product Management is not about brain of an engineer, the heart of a the product but about the people. designer, and the speech of a diplomat.

Programme Content

Programme Modules

Module 01: Introduction to Product Strategy

What is a Product and its Types?

Product Features

Product Mix and Product Lines

Product Strategy and its Characteristics

Product Strategy: Role of Product Management and Organisation Holistic Approach to Product Strategy

Factors Influencing Product Strategy

Module 02: Value Creation, Value Communication and

Value Delivery

Value creation - How Product is Connected to Customer

Value Communication

Value Delivery and Co-creation

Traditional vs. Contemporary Value Delivery Process

Porters Value Chain

Case study on Indraprastha Ice Cold Storage

Module 03: Strategic Approach for Competitive Advantage in Product Strategy

What is and what is not a Strategy?

Porters Generic Strategies

Competitive Strategies

SWOT Analysis

Core Competency and its Characteristics

Strategic Planning, Implementation and Controlling Process

Strategic Business Units and its Relevance for Successful Product Strategy

UTV Disney A strategic Alliance Case Study

Module 04: Disruptive Innovation for Successful Product Strategy

What is Disruptive Innovation?

Disruptive Innovation Model or Theory

Ansoffs Product Market Expansion Grid

Market Opportunity Analysis for Innovative Products

Growth Strategy and Strategic Planning Gaps

Disruptive Innovation Case ideaForge case study

Disruptive Innovation when Customer tend to maintain Status-Quo

Disruptive Innovation when Organisation wants to maintain Status-Quo

Module 05: New Product Development Process, and MVP and MDP Approaches

Process in Product Development

Identifying Customer Needs

Product Planning

Product Features and Specifications

Concept Generation

Concept Screeningselection

Concept Scoring

Concept Testing

Product Launching

Minimum Viable Product (MVP) Approach

Minimum Delightful Product (MDP) Approach

Module 06: Market Orientation and Competitor Orientation

Market Segmentation

Target Market Selection

Defining Buyers' Personas

Product Positioning and Messaging: Requirement and Relevance

Market Orientation when customers want to maintain status-quo

Competitor Orientation

Product strategy to Beat Competition

Switz food case study on Competition

Module 07: Go-to-Market Strategy and Sales Strategy

Selecting Best Route to Market

Steps to Develop and Execute Go-To-Market Plan

Managing the Product Launch

Best Practices for Product Launch: Case Study

Different Sales Strategies

Managing Sales Force Perception

Sales Force Compensation

Successful Sales Strategy Case

Module 08: Product Positioning and Branding

What is Product Positioning?

Point of Parity and Point of Difference

What is Product Branding?

How to Create a Strong Brand Positioning?

Develop a Brand Positioning Statement through Perceptual Brand Mapping Brand Equity

Brand Mantra and Slogan

Launch of Pleasure Scooter Case Study

Module 09: Marketing Communication and Logistics for Successful Product Strategy

What is Integrated Communication in Product Strategy?

Different Communication Platforms

Advertising for Product Success

Use of Puffery, Self-Esteem and Sexual Appeal in Advertising Product Communication Models

Role of Value Network and Channels for Successful Product Strategy Channel Members Functions and Flow of Marketing Channels

Vertical and Horizontal Marketing Systems (VMS HMS)

Channel Conflict

Case Study on Burger Kings Mouldy Burger Ad

Module 10: Pricing of Product

Define Pricing of Product

Pricing Principles

Product-Pricing Strategies 1

Product Pricing Strategies 2

Behavioural Pricing for Product,

Consumers Price Quantity Latitude

Reference Pricing

Participative Pricing

Price and Non-Price Competition

Brand Leaders Response to Competitive Price Cut

Module 11: Introduction to Product Analytics

What is Product Analytics?

Basic concepts of Analytics and its Features

Applied and Basic Product Analytics

Scientific Methods for Analytics

Role of Analytics in Making Decision in Product Strategy

Characteristics of High-Quality Analytics

Identify and Solving Product management Problem Using Product Analytics Analytics Objective, Research Questions and Hypotheses

Variables and Unit of Analysis

Module 12: Product Analytics Process and Design

Stages of Product Analytics Process

Product Analytics Design

Overview of Exploratory, Descriptive and Causal analytics

Direct Exploratory Methods - FGD, Depth Interview

Debrief of Focussed Group Discussion video (YouTube)

Indirect Exploratory Methods - Projective Techniques

Role of Observation Methods in Product Development and Management

Case Methods Analysis

Module 13: Product Analytics: Metrics and Goals

Measurement and Scaling

Discrete Measurement Scales

Continuous Measurement Scales

Reliability and Validity of Scales

Types of Analysis for Different Types of Scales

Useful Scales for Product Management

Introduction to Questionnaire Design

Basic Rules of Questionnaire Design

Critical Aspects of Questionnaire Design

Piloting and Evaluation of Questionnaire

Module 14: Data Cleaning and Data Coding

Data Preparation

Missing Value and Imputation of Missing Value

Data Coding

Data Entry

Data Arrangement for Suitable Analysis

Secondary Data Analytics

Survey Analytics

Module 15: Data and Statistics for Descriptive Product Analytics

Importance of Statistics in Product Management

What is Descriptive Product Analytics?

Describe Basic Descriptive Statistics

Analysis and Application of Basic Descriptive statistics

Correlation Analysis

Demonstration of Correlation in the case Chic-Chicken: Marketing Research Decision

Hypothesis Testing and Level of Significance

Types of Testing Errors

Approach to Testing: The P-Value Significance Value Method

Module 16: Predictive Analytics for Product Management

Descriptive vs. Predictive analysis

Exploratory Data Analysis for Predictive Modelling

Create your own Model, Identify the Predictive Indicators and Test Regression Model

Best Fit Line and its Explanatory Power

Prediction using Regression Model

Assumptions of Regression Model

Estimation using regression Model

Multiple RegressionMmodel

Dummy variable Regression

Module 17: Analysis for New Product Development and Modification

Reasons for Applying Analytics in Product Development

Introduction to Conjoint Analysis

Creating Conjoint Design

Conjoint Study Process

Conjoint analysis Using Excel Software

Calculating Importance of Product Features

Validate Conjoint Design Model

Demonstration of Developing Orthogonal Design

Conjoint Design using XLSTAT

Demonstration of Conjoint Data and Analysis in XLSTAT

Market Share Calculation of the New Product

Module 18: Analysis of Consumer Behaviour

Importance of Consumer Behaviour Analysis

Factors Affecting Consumer Behaviour

Customer Research using Factor Analysis

Basic Concepts of Factor Analysis

Principle Component Factor Analysis

Factor Analysis Demonstration

Factor Rotation

Demonstration of Factor rotation

Old Data to New Data

Demonstration of creating New Data from Old Data

Application of Analytics in Market Segmentation and Effective Targeting Segmentation using Cluster Analysis

Outliers and Cluster Selection

Hierarchical Cluster Analysis with SPSS

K-mean Cluster Analysis in SPSS

Validation of Cluster Analysis Solution

Profiling of Customer Segments using Demographic and Socio-economic Variables

Module 19: Digital Analytics: Tools and Techniques

Web Analytics and its Application in Product Management

Importance of Web Analytics Tool

AB testing

AB Testing - Demo

Customer Basket Analysis

Customer Basket Analysis Demo

Customer Life Time Value Analysis

Module 20: Applying Analytics in Marketing

Analytics for Recommendation - Collaborative Filtering

Cosine based Collaborative Filtering

Excel Demonstration Collaborative Filtering

Using Analytics for Product Positioning

Perceptual Mapping

Perceptual Mapping Demo in Excel

Qualitative and Quantitative Analytics

Presenting Analytics Report

Module 21: Product Development Process

Traditional Product Development Processes

Waterfall Model of Software Development

Modern Product Development Processes

Traditional and Modern Processes: Comparison

Product Development in B2B and B2C Industries

Module 22: Understanding Agile and Lean Development

History of Lean and Lean Thinking

Facets of Lean Product Development

Lean Metrics

Cycle Time and Flow Time

Agile Product Development

Lean versus Agile

Agile Methodologies

Module 23: An Illustration of How Microsoft Practices Agile

History of Product Development Processes

Introduction to Scrum Framework

Scrum Team

Scrum Events

Scrum Artefacts

Scrum Illustration in Microsoft

Case Study: Turtle Limited

Module 24: Design Thinking Process in Product Development

What Is Design Thinking?

Stages of Design Thinking Process

Applying Design Thinking to Product Management

Customer Inputs: Discussions and Interviews

User Observation

Focus Group Discussions

Facilitated Workshops

Translating Observations and Feedback

Idea Generation, Development and Selection

Idea Prioritisation

Prototyping of Ideas

Case Study: ideaForge - The Mechanical Charger

Module 25: Innovative Communication in Design Thinking

Application of Innovation in Design Thinking

Communication through Storytelling: Messaging and Persuasion Other Aspects of Storytelling

Communication through Visualisation

Thinking Like a Designer

Case Study: SoaPen

Module 26: Product Prototyping

What Is and Is Not Prototyping

Need for Prototyping in Product Management

Fidelity for Prototypes

Low-Fidelity Prototyping

Mid-Fidelity Prototyping

High-Fidelity Prototyping

Low, Mid and High-Fidelity Prototyping: Comparison

Dimensions of Fidelity

Module 27: Product Road mapping and Prioritisation

Product Road mapping

Product Roadmaps in Product Management

Key Elements in Product Road mapping

Building a Product Roadmap

Prioritisation of Features in a Product Roadmap

RoI Scorecard and MoSCoW

Importance of Product Roadmap in Agile Product Management

Module 28: Leading Product Development

Product Leadership and Its Importance

Qualities of an Effective Product Leader

Setting-up a Product Development Team

Module 29: Capstone Project

The capstone project will provide participants with an opportunity to integrate their theoretical and practical understanding of Product Management and explore ways to apply their learnings in a real-world competitive business scenario.

Note: Modules topics are indicative only, and the suggested time and sequence may be dropped modified adapted to fit the total programme hours.

Module 01: Introduction to Generative AI

What is Artificial Intelligence?

Machine Learning and Deep Learning

What is Generative AI?

Types of Generative AI Models

Neural Networks for Generative AI

Module 02: Generative AI Models

Data collection and Pre-processing

Training and Evaluation of GenAI Models

Transfer Learning and Pre-trained Models

Advanced GenAI Models - GANs

GAN Architecture and Advanced Training Techniques

Module 03: Working with Generative AI

Prompt Engineering

Fine-Tuning

Introduction to Gen AI Creativity Tools

Integrating Generative and Discriminative Models

Ethical Considerations

Module 04: Product Management and Generative AI

Introduction to AI-powered PM

Gen AI for Market Research

Gen AI for Product Roadmaps

Gen AI for Productivity

Gen AI for Data Analytics

Gen AI for Customer Engagement

Gen AI for User Experience

Programme Audience

Product management is a rapidly growing career in India. The demand for product managers is increasing due to the growing number of technology companies in India and the increasing focus on innovation. The demand for product managers is high, and the salaries are competitive. With the right skills and qualifications, you can have a successful career in this field.
Entry Level Managers and Entrepreneurs
who would like to gain comprehensive knowledge on new product development, product strategies and leverage product analytics.
Mid-level managers
who would like to build innovative, compelling products to deliver customer and business value.
Senior-level managers
who would like to refine prototypes and MVPs, learn Product pricing, and modifying their products to better suit customers.
Don't miss your chance to be part of this transformative learning experience. Whether you're a recent graduate, a seasoned professional, or transitioning to a new career, our Product Management Certificate Course will empower you to lead, innovate, and succeed in today's competitive business landscape.
According to the Product School Future of Product Management report, 43% of companies are hiring more PMs and 26% of PMs are planning to leave their jobs within the next 12 months.

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Indian Institute of Management Kozhikode

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https://www.iimk.ac.in
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Professional Certificate Programme in Product Management-Batch 19 | IIM Kozhikode