Professional Certificate Programme in Chief Operations Officer (Batch 05)

According to

PwC’s COO Insights, 49% of COOs strongly agree that they can reinvent their business operations through new technology.

However, without strategic planning, effective execution, and a clear understanding of how to restructure their teams, achieving meaningful transformation becomes a challenge. This insight highlights the growing complexity today’s companies face: adapting to shifting customer expectations, embracing hybrid work models, reimagining supply chains, and accelerating technology integration. No matter how organisations evolve, one word defines their journey-and the mandate of the modern-day COO: Transformation.

Today’s COO has to think beyond just optimising resources and increasing efficiencies. They have to keep an eye on current and future challenges. To do this, they must develop multipronged strategies that span operating models, cost structures, market footprints, and techdriven innovations. This creates a strong CEO-COO partnership, which is crucial for businesses to unlock their transformative potential.

To complement this evolving role, IIM Kozhikode has launched the next batch of its

Chief Operations Officer (COO) Programme.

Designed for seasoned operations and supply chain leaders, the programme will equip you with technology and a data-driven strategic mindset to enable customer-centric value creation and achieve strategic operational excellence. You will hone your financial acumen, C-suite leadership quotient, executive presence, ability to spearhead transformation and change management skills. Participants will gain the global edge through an online certificate course from Kellogg Executive Education:

AI Strategies for Business Transformation: Generative and Agentic Intelligence.

How would the learning experience be for modules by IIM Kozhikode (IIMK)?

There would be weekly live online lectures conducted by IIMK faculty spread across 18 modules for a duration of around 9 months. The learning experience would include rich discussions with eminent faculty and seasoned peers, case-based learning, structured insights from industry practitioners, hands-on business simulations, and IIMK faculty guided capstone project work.

MODULES BY IIM KOZHIKODE

MODULE 1: CONNECTING OPERATIONS TO THE BIG PICTURE

Competitive Advantage

Knowing Customers Understanding Value

MODULE 2: MEASURING HEALTH OF YOUR OPERATIONS

Understanding Modern Financial Statements

Working Capital Management

Interpreting Analyzing Financial Statements and Corporate Finance Investment Criteria Capital Budgeting

MODULE 3: THE OPERATIONS LANDSCAPE

Process Capacity Analysis

Managing Service Operations Managing Projects

MODULE 4: BUSINESS ANALYTICS

Data Analysis: An Introduction

Data Analysis: Leveraging Data Predictive Analytics

MODULE 5: PRESCRIPTIVE ANALYTICS

Problem solving approaches

Prescriptive Analytics Managerial insights

MODULE 6: GLOBAL SUPPLY CHAIN DESIGN

Trade-offs in Supply Chain Design

MODULE 7: UNLOCKING VALUE OF YOUR SUPPLIERS

Procurement Outsourcing ( Beer Game)

Relationship Management Total Cost of Ownership

MODULE 8: MANAGING INVENTORY ACROSS THE SC

Safety Inventory

Inventory Management of Seasonal Products Risk Pooling

Quick Response

MODULE 9: PERFORMANCE MANAGEMENT

Linking Strategy to Execution - The Balanced Scorecard

MODULE 10: QUALITY BUSINESS EXCELLENCE

Quality Philosophy Culture

Business Excellence Models Operational Excellence Through Lean Six Sigma

MODULE 11: DESIGN THINKING INNOVATION

Design thinking frameworks

MODULE 12: NURTURING A SUSTAINABLE ORGANIZATION

Triple bottom line

Circular economy Stakeholders Management

MODULE 13: BUILDING A RESILIENT ENTERPRISE

Supply Chain Agility

Mitigating Supply Chain Risks

Building Resilience to manage for disruptions

Cyber Risks

MODULE 14: TECHNOLOGY INNOVATION BUSINESS TRANSFORMATION

Business Models Digital Transformation

MODULE 16: LEADING CHANGE

Change Management Conflict Management

MODULE 15: STRATEGIC ENVISIONING

Operations Strategy Business Strategy

MODULE 17: LEVERAGING AUTOMATION AND EMERGING

MODULE 18: DIGITAL TRANSFORMATION

Digital SCM: Blockchain Automation Leading Supply Chains in the VUCA World

Real-World Case Studies - IIMK Modules

Amazon and Walmart on Collision Course

by Nirmalya Kumar; Sheetal Mittal Harvard Case