Problem Solving And Decision Making

Problem solving and decision-making are important skills for business and life, and are especially important for management and leadership. There are processes and techniques to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions. People that are less natural decision-makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made. Problem-solving and decision-making are closely linked, and each requires creativity in identifying and developing options. A managers responsibility as a decision maker is very important. While all managers are called upon to make decisions, the kinds of decisions that are required will vary with their level of authority and type of assignment. Poor decisions can be disastrous to a department and an organization. Good decisions help work to flow and enable the organization to achieve its goals. Skill as a decision maker is a distinguishing characteristic of most successful managers. Thus there is a need to understand this decision dynamics in a systematic approach. Tools and techniques in this regard will give manager a better discretion and control over otherwise seemingly a complex and uncontrollable situation.

The program would be addressing the following issues:

Precepts for Creative Problem Solving

Imagination Engineering for problem solving

Why Decision Fails: Decision Dilemmas?

Managerial Decision Making Process

Tools and Techniques of Decision Making (AHP, Decision Tree, DMUU)

Innovating Decisions through Creative Problem Dissolving

Balancing Complexity, Risk and Uncertainty: A Case