The Wharton School

People Management for Emerging Leaders

The Wharton School

Leadership and Management

About Programme

More than half of U.S. managers receive no training before assuming their role, according to new research. As a result of this competency gap, nearly 30 percent of individuals assuming positions to manage others become dissatisfied enough to leave within six months. Based on the numbers alone, any leaders who are managing direct reports can and should gain the critical preparation they need through the comprehensive People Management for Emerging Leaders.

Led by the director of the Wharton Center for Human Resources , Peter Cappelli, this program offers you a practical, guided approach to both the timeless and timely basics and more challenging aspects of assuming a management position. Explore motivating your team, succeeding through others’ success, managing difficult team contributors, legal and ethical issues, handling interpersonal conflicts, project management, hiring and retention, and difficult decisions including layoffs, among others. Boost your confidence as you acquire proven management techniques and learn to avoid costly trial-and-error pitfalls.

Programme Content

Blended Online Program Structure

This program’s blended format of live online and self-paced online sessions is designed to produce maximum, immediate impact for the busy manager. Participants will join live online sessions for three hours once a week over six weeks. Sessions are led by award-winning faculty who are pioneering the academic research and leading the dialogue on what it means to be a manager today.

Broadcasted and facilitated live from Wharton’s Wave Classroom , the program prioritizes live engagement and employs a host of instructional modalities to enhance the learning experience: in-class discussions, case study method, scenario analysis, role play, scenario discussion, small-group breakout sessions, simulation and many opportunities for network building. In addition, participants will work through self-paced online content at their convenience in between live online sessions.

Wharton’s Wave Classroom , the program prioritizes live engagement and employs a host of instructional modalities to enhance the learning experience: in-class discussions, case study method, scenario analysis, role play, scenario discussion, small-group breakout sessions, simulation and many opportunities for network building. In addition, participants will work through self-paced online content at their convenience in between live online sessions.
Live Online Discussion with Wharton Faculty – This program offers the unique opportunity to directly engage with each of the program’s faculty.
Curated, Relevant Resources – Faculty curate and share a list of essential videos to equip learners with the requisite knowledge for an optimal experience in live online sessions.
Peer Dialogue and Networking – Participants actively engage with their peers during live sessions. They have many opportunities to connect and share their input and experiences.
Live Online Discussion with Wharton Faculty – This program offers the unique opportunity to directly engage with each of the program’s faculty.
Live Online Discussion with Wharton Faculty – This program offers the unique opportunity to directly engage with each of the program’s faculty.
Curated, Relevant Resources – Faculty curate and share a list of essential videos to equip learners with the requisite knowledge for an optimal experience in live online sessions.
Curated, Relevant Resources – Faculty curate and share a list of essential videos to equip learners with the requisite knowledge for an optimal experience in live online sessions.
Peer Dialogue and Networking – Participants actively engage with their peers during live sessions. They have many opportunities to connect and share their input and experiences.
Peer Dialogue and Networking – Participants actively engage with their peers during live sessions. They have many opportunities to connect and share their input and experiences.

Professional Development Credits – Wharton Online is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP recertification activities. This program is eligible for 29 PDCs for the SHRM-CP or SHRM-SCP.

Professional Development Credits – or SHRM-SCP recertification activities. This program is eligible for 29 PDCs for the SHRM-CP or SHRM-SCP .

Thriving as a manager involves a paradigm shift. You must continuously be achieving success through your team’s contributions. Fueled by the research of Wharton People Analytics , People Management for Emerging Leaders guides you through every aspect of that transformation — practical, interpersonal, psychological, legal, and ethical — so you are fully prepared to master your management role.

The program begins by introducing you to the imperatives of management: achieving self-awareness; hiring, retaining, and developing your talent; and delegation, motivation, and job satisfaction. From there, sessions shed light on the critical importance of successful project management, offering practical strategies and methods.

Content will then transition to an examination of how your actions impact your organization’s legal standing and reputation and how to assure you set the right legal boundaries. You will learn to handle potential issues such as discrimination, sexual harassment, and misconduct. Wharton management faculty will lead you through an exploration of challenging conversational opportunities with your direct reports. Additional sessions will delve into incentive systems and rewards, special considerations for managing remote teams, and across cultures, the role of AI in coaching and managing, and utilizing effective communication and persuasion techniques.

Filled with live online and interactive experiences to personalize your learning, this program will truly help you understand each facet of what it means to assume authority and responsibility for others.

Session topics include:

Stepping Up: The Imperatives
Succeeding Through Others
Out of Trouble: Legal Boundaries
Managing a Distributed and Diverse Team
Exploring the Key Pillars of Projects’ Success
Communication Strategies for Challenging Situations
Reflection and Integration

Programme Audience

People Management for Emerging Leaders is designed for current and transitioning managers globally, including:

Managers who are experiencing challenges and would like to improve their skills
Professionals and individual contributors promoted into management roles for the first time or who aim to become managers in the near future
Transitioning managers adapting to new teams or new team infrastructure, including newly in-person, hybrid, or fully remote teams
New and aspiring managers in a variety of areas including the corporate sector, government, health care, international agencies, and nonprofit groups
Entrepreneurs managing teams
Managers who have received the title but no formal training

Fluency in English, written and spoken, is required for participation in Wharton Executive Education programs unless otherwise indicated.

To further leverage the value and impact of this program, we encourage companies to send cross-functional teams of executives to Wharton. We offer group-enrollment benefits to companies sending four or more participants.

Programme Benefits

Learn management nuts and bolts, from hiring to project management to legal issues
Avoid costly common managers’ pitfalls
Understand the implications of transitioning from individual contributor to manager
Explore how to unify and motivate your team toward common objectives
Leverage both your formal authority and informal interactions
Become skilled at managing interpersonal conflicts and having difficult conversations
Identify your motivators and your team's through self-assessment
Understand the balance between achieving results and cultural considerations

Testimonials

"As someone with nearly 26 years of experience managing people and working outside the U.S., this program has been eye opening. It introduced concepts and strategies I hadn’t encountered before, and they brought clarity to challenges I’ve faced throughout my career. Everything just clicked. I only wish I had taken this course earlier."

Armando Medina

General Manager, Kenworth

"There are 18 of us in the family business, and when I joined in 2019 my dad was our CEO. I put a lot of pressure on myself to earn the respect of my colleagues and not just be my dads son. I was able to learn from him quite a bit, but imposter syndrome is real, especially when youre managing someone whos been in the industry longer than youve been alive. It can get a little tricky. I even have a mentor who is now reporting to me, which definitely changed the dynamics a little bit. Wharton’s program was awesome, and it made me better equipped to handle the challenges I face in my role. The live online format was really engaging, and it was great to get to know some of the other people in our 1,100-person organization. We were also in an international cohort with individuals outside our organization. I learned a lot from them, and it was helpful to hear how many of the issues we face as managers are similar regardless of industry. Now because we had that shared experience, we know if were presented with a problem or need to have a tough conversation, we can call each other for advice. Just being able to have those open conversations will play a very big part in our professional lives. And having better-equipped leaders is going to benefit us as a firm."

Ignacio Castillejos

Staff Software Engineer, The New York Times

"As an HR professional, I was seeing the trend of diminished investment in people happening at a lot of firms. It was a big reason I came to Hylant, which very much views the investment in our people as a long-term dividend. We sent 20 people to the People Management for Emerging Leaders program, and the feedback I got was overwhelmingly positive. Wharton helped them put their knowledge into practice. You can have all the right answers, and know everything about finance or marketing or strategy, but if you don’t communicate clearly and consistent with your values, it will keep you from achieving your desired results."

Nick Hylant

Market President, Hylant Insurance

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Raveen Seaton

Manager, Affordable Housing Program, Federal Home Loan Bank of New York

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Mario Kyriakides

Vice President of Talent Development, Hylant Insurance

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Stephanie Rentz

Chief People Officer, Counseling Center of West Michigan

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People Management for Emerging Leaders | The Wharton School