Kellogg School of Management

Operations Strategy

Kellogg School of Management

Operations & Technology

About Programme

This program educates you on how to create a best-in-class operations strategy that integrates the customer experience, boosts financial performance and strengthens competitive advantage. In a highly interactive and collaborative learning environment, you’ll learn how to reconfigure your operations to boost your firm’s overall performance. You’ll learn frameworks and acquire tools for making operational design decisions that can increase efficiency, mitigate risk, expand global networks and maximize value creation.

Guided by senior Kellogg faculty experts through an engaging blend of stimulating lectures, discussions and a live team simulation exercise, you’ll learn leading-edge theories and how to put them to use immediately in your organization. You’ll leave equipped to lead positive operational changes, improve your organization’s performance and strengthen your competitive position in the marketplace.

Programme Content

Foundational Tools

Learn frameworks for outlining and evaluating an operations strategy and its performance

Generating Value

Assess investors, external partners, ROIC and operations forensics
Leverage public information to assess an operations strategy’s attractiveness
Identify operations metrics that create value

Role Of Competencies

Explore the role of operational trade-offs and competency focus in strategic positioning and operational efficiency
Use related qualitative and quantitative metrics to evaluate a firm's operations strategy in a competitive setting

Protecting Assets

Design a capacity strategy
Structure resources and processes to mitigate risk

Global Networks And Suppliers

Optimize design of a global operational network and application of strategic sourcing

Digital Operations

Diagnose the current level of digitization of your operation and develop strategical future directions in terms of increasing the levels of smart controls or automation

Programme Audience

Senior executives who oversee strategy and operations
High-level executives who want to improve their operational systems
Non-operations executives who wish to increase their knowledge outside their areas of expertise

Programme Benefits

Link your operations strategy to the customer experience and your firm’s financial performance
Assess your operations system from the perspectives of investors and internal management
Build operational competencies via organic growth (e.g., investing in assets whose characteristics define or enhance the internal supply chain)
Increase operational competencies through acquisition (e.g., a global sourcing strategy or external supply chain partners)

Testimonials

"Absolutely relevant content, and an innovative approach in a very intensive program. Totally applicable to the most important decisions I need to make."

Anonymous

Testimonial Source

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Contact us for the further details

Speak with an Advisor

  1. Pedagogy (case method, experiential learning, coaching, simulations)
  2. Programme Objective

Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Kellogg School of Management

Executive Education Office

NA
847.467.6018
mailto:execedkellogg.northwestern.edu
https://www.kellogg.northwestern.edu
Evanston, USA

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Operations Strategy | Kellogg School of Management