Operational Excellence through Lean Six Sigma

Lean Six Sigma is a business and operations management strategy with widespread applications in many industry sectors. These concepts have helped companies to remain competitive, innovative, and profitable. “Lean” implementation reduces non-value-adding activities and wastes from processes, reducing costs and cycle time, thereby improving customer satisfaction. Six Sigma drives customer satisfaction through standardized high-quality by reducing variations and decreasing defects.

This Programme will introduce the concepts of “Lean” and “Six Sigma” to executives or organizations interested in waste reduction, quality, and process improvement. Modules will help implement an integrated “Lean Six Sigma” approach focused on realizing return on investment and bottom line impact. Lean and Six Sigma concepts, principles, methodologies, and tools will be discussed through an integrated approach. Manufacturing and non-manufacturing firms just starting or contemplating a Lean Six Sigma initiative will find this Programme valuable. Various case studies have been selected and included to aid in illustrating the application of these principles to diverse and global businesses. Lean Six Sigma can be used to foster improved performance and ensure continued customer satisfaction and loyalty.

The teaching methodologies include appropriate lectures, numerical examples, case studies, group activities, and presentations.