Operational Excellence for Leaders Programme

Indian School of Business

Strategy & Organisation

About Programme

Organisations today must improve speed, quality, and resilience to compete in fast-changing markets. Operational excellence enables leaders to align strategy, processes, people, and technology to create sustained value for customers. This programme provides a structured understanding of OPEX principles, improvement models, and execution tools. Participants learn to implement Lean, Six Sigma, digital transformation, and change management to strengthen organisational performance.

Programme Content

Explore the fundamentals of OPEX, its core pillars, and its impact on competitiveness. Learn how to create an OPEX roadmap that strengthens efficiency, quality, and resilience while aligning operational improvement with organisational goals.

Learn to execute strategy by crafting strategy maps and aligning people, processes, and technology. Understand how operations refine strategic choices and how to address challenges affecting both top-line and bottom-line performance.

Understand how to define, prioritise, and align KPIs with strategic goals. Learn to identify meaningful metrics, assess performance gaps, and build KPI systems that improve decision-making and drive operational effectiveness.

Examine process thinking and analysis to uncover inefficiencies and drive continuous improvement. Learn how Lean practices streamline operations, eliminate waste, and enhance overall efficiency and performance.

Alumni Benefits

Community and Network AccessParticipants gain access to the ISB Executive Network LinkedIn group, enabling continued connection with senior leaders and entrepreneurs and fostering meaningful peer engagement and professional exchange.Professional Support and EngagementMembers retain access to the ISB Executive Education support team via email, ensuring continued assistance and a direct channel for programme-related guidance, updates, and engagement opportunities.Learning and Knowledge ResourcesThe Executive Network provides curated newsletters and regular updates designed to support ongoing learning. Members stay informed about insights from faculty and industry experts through knowledge resources shared periodically.Beyond the ClassroomParticipants are eligible to attend masterclasses delivered by ISB faculty and industry leaders and receive fee benefits, including a 5% discount on ISB Executive Education programmes and a 10% discount on ISB Online programmes.

Programme Audience

The programme is ideal for professionals driving operational capability:

Suited for mid to senior managers in manufacturing or service-led organisations

Relevant for people managers preparing for senior roles

Beneficial for aspiring leaders seeking stronger OPEX and process excellence skills

Programme Eligibility: Diploma/Bachelor’s degree (10+2+3/4) or equivalent from a recognised university; Minimum 5 years post-degree work experience.

Programme Benefits

The programme equips you to:

Understand OPEX fundamentals and align improvement initiatives with organisational goals

Apply Lean, Six Sigma, and process-thinking tools to enhance efficiency and quality

Use KPIs, strategy deployment, and digital transformation to drive operational performance

Lead change effectively and build collaborative, high-performance teams

Testimonials

"The programme aligned with my role, improving my strategy execution skills and offering a fresh perspective beyond my organisation."

Neha Agarwal

Senior Director, TCG Digital Solutions

"I gained clear insight into ops excellence, learning to measure processes set data-driven targets instead of relying on instinct."

Anil Rao

Senior Manager, ADP

"Gamified learning and real cases gave me a clear view of process improvement and how to apply these skills beyond my own industry."

Sankara Kiran Katta

Senior Manager, Cognizant

Testimonial Source

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Contact us for the further details

Speak with an Advisor

Pedagogy (case method, experiential learning, coaching, simulations)
Programme Objective

Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Indian School of Business

Executive Education Office

+91 9154942297

[email protected]

https://www.isb.edu

Hyderabad, India

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