Programme Content
What you can expect from this Negotiations Seminar:
This highly interactive B2B negotiation training is a hands-on program with real-life case studies. You will practice methods to successfully handle complexity in multi-party, multi-issue settings, achieve internal alignment, and control external influences. The negotiation course covers methods to identify leverage points, profile personalities, and effectively use influencing negotiation techniques and non-verbal communication.
Special emphasis lies on ways to resolve the most difficult challenges, such as hostile negotiators, confrontation with hard-bargaining tactics, and high-stress moments. Various role-plays and exercises will allow you to apply these techniques right away, improve your negotiation skills and gain confidence in negotiation management.During the Negotiations Program, you will use the WHU Business Negotiations Profile (BNP). The BNP tool helps you to reflect on a negotiation from different perspectives and sharpens a strategic mindset when preparing for or debriefing on negotiations. It analyses key characteristics that typically have a strong influence on the process and outcome of the negotiation, as well as on the choice of suitable negotiation strategies and tactics. During and after the workshop, you are invited to further tailor the BNP to your own needs.
