Programme Content
Take this module alone, or as part of the full Masters Certificate in Management program.
Day 1: The New Manager Roadmap
This session will address how different (and sometimes difficult) it is to shift from a specialist to a manager’s state of mind. Explore your level of readiness as well as the implications of that readiness for you, your team and your company.
Day 2: Performance Management
This session covers the main aspects of managing team and individual performance. Start by setting SMART goals for your team members and communicating, then move on to the key aspects of task and project delegation. Estimate the right level of delegation. Enable growth and giving and receiving feedback.
Day 3: Critical and Innovative Management
Gain the tools to be a creative and innovative manager who contributes to your organization’s growth and development. Dive into key critical thinking topics like data literacy and evidence-based decision-making. Finish the session by exploring creative self-awareness and brainstorming techniques.
Day 4: Organizational Strategy
A new manager should look at the big picture of their organization while still recognizing the smaller components that make the picture what it is. In this session, gain the tools to analyze your environment and determine where your department goals fit into the organization’s overall strategy–the big picture. Finally, learn to identify where collaboration with other departments is needed and how to facilitate that collaboration.
Day 5: Financial Management
This session is designed to strengthen your grasp of the key financial planning and reporting processes. Learn to maintain financial responsibility for the profitability and cost control of the business unit(s) you are responsible for. Tie up the program by mastering budgeting procedures for management success.
Take this module alone, or as part of the full Masters Certificate in Management program.
Day 1: From Manager to Leader
Kickstart the program with an exploration of diverse leadership styles, identify your own and assess their impact on teams. Subsequently, participants delve into crucial aspects of emotional intelligence and empathy, essential components for elevating people managers into leaders capable of inspiring and engaging their teams. The day concludes with a focus on time and priority management, addressing critical skills that even seasoned leaders may find challenging.
Day 2: Leading Through Change
Equip yourself with essential tools to proactively drive organizational change while cultivating resilience and adaptability in the face of the unchangeable. This session navigates through critical topics, including organizational change and continuous improvement, providing insights into effective change management strategies. Explore the art of influencing and persuading, alongside building personal and team resilience, empowering them to navigate the complexities of change with confidence and effectiveness.
Day 3: Making Managerial Decisions
Shift your focus towards the strategic development of your teams, emphasizing talent acquisition, retention, and the nurturing of professional growth. Explore the concept of a learning culture and its pivotal role in enhancing team dynamics for improved business outcomes. End the session by gaining actionable insights to foster a dynamic and resilient team environment, diving into key topics like support mechanisms, future skills planning and achievement formulation.
Day 4: Leading a High Performing Team
Explore strategies for cultivating trust through the demonstration of ability, reliability, and consistency. The session will further guide you in adapting emotional responses during challenging situations, effectively managing and resolving conflicts within teams, and strategically setting aligned goals to foster the development of a high-performing team.
Day 5: Presentation Excellence
Refine your presentation skills through hands-on practice. This session will show you how to build clear, persuasive narratives, create visually impactful slides, and speak with clarity and confidence. Elevate your presence and influence by learning to lead conversations that inspire action.
