Programme Content
Build the skills to manage performance effectively in a unionized workplace. Learn practical approaches to setting clear expectations, addressing performance concerns and recognizing strong performance while supporting accountability, engagement and psychological safety.
Navigate disciplinary situations with greater confidence and consistency. Explore when to coach, when to discipline and how to make fair, well-informed decisions that support workplace expectations and withstand scrutiny.
Develop practical strategies for navigating challenging workplace behaviours and situations. Learn to identify issues early, approach difficult conversations with confidence and work constructively with employees and union representatives to support a respectful and productive workplace.
Explore how your leadership choices shape trust, engagement and workplace culture. Reflect on your leadership approach and identify opportunities to lead with greater credibility, consistency, fairness and purpose in a unionized environment.
