Schulich School of Business

Managing in a Unionized Work Environment

Schulich School of Business

Communication

About Programme

Manage unionized workplaces with clarity and sound judgment.

Recently, Canada has seen a level of strike activity not seen in decades, making effective labour relations leadership an operational priority*. This program helps leaders manage unionized environments with greater clarity and consistency, so decisions are more defensible, issues are addressed earlier, and workplace relationships remain constructive.

Your How-To Guide For Leadership Under Union Laws

Managing in a unionized work environment requires more than good intent. It calls for a structured approach to leadership, where managers can interpret constraints accurately, communicate decisions clearly, and handle day-to-day situations with confidence. This program supports leaders in developing a more deliberate, disciplined way of managing within unionized settings, reducing uncertainty and increasing control.

*Source: CBC News

Programme Content

Module 1: Productivity and Performance Management in Unionized Workplaces

Build the skills to manage performance effectively in a unionized workplace. Learn practical approaches to setting clear expectations, addressing performance concerns and recognizing strong performance while supporting accountability, engagement and psychological safety.

Module 2: Progressive Discipline

Navigate disciplinary situations with greater confidence and consistency. Explore when to coach, when to discipline and how to make fair, well-informed decisions that support workplace expectations and withstand scrutiny.

Module 3: Addressing Challenging Behaviour

Develop practical strategies for navigating challenging workplace behaviours and situations. Learn to identify issues early, approach difficult conversations with confidence and work constructively with employees and union representatives to support a respectful and productive workplace.

Module 4: Impact of Your Leadership

Explore how your leadership choices shape trust, engagement and workplace culture. Reflect on your leadership approach and identify opportunities to lead with greater credibility, consistency, fairness and purpose in a unionized environment.

Programme Audience

Managers in unionized workplaces will learn how to navigate shifting union laws, facilitate union-employee relationships, and gain the knowledge and expertise to level up to more senior roles. This program is ideal for front-line and HR supervisors and workplaces with complex union regulations, such as public sector departments, municipalities, educational institutions, unionized agencies and healthcare organizations.

Programme Benefits

Amazing Education For Busy Professionals

This program packs rich insights into 2 full days of study so you can apply your new skills right away.

Stand Out From The Crowd

Learn how to lead and make decisions in unionized workforces to motivate and retain employees for the long run.

Learn From An Industry Leader

Dive deep into union laws with renowned experts in organizational performance and human resources.

Earn Higher Pay

Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teammates.

Testimonials

"This program was in line with my daily duties and responsibilities. I will be able to incorporate my learning into my performance management of my team. I would recommend this program for anyone who manages in a unionized environment."

S. Mancini

Assistant Security Manager, Oxford Properties Group

"This program is a must for all front-line and middle-management managers who support unionized employees. It allows managers to increase morale, productivity and labour relations."

B. Smith

Plant Manager, Honeywell

Program Certificate

certificate

Earn a certificate after the course completion. Certificates will be issued by the institute..

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Prashansa Uttam

Programme Advisor

+91 9403890085contact@echomind.oneMon – Fri, 9am – 5pm IST

Schulich School of Business

Executive Education Office

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https://schulich.yorku.ca
Toronto, Canada

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Managing in a Unionized Work Environment | Schulich School of Business