MIT Sloan School of Management

Making AI Work: Machine Intelligence for Business and Society

MIT Sloan School of Management

Artificial Intelligence

About Programme

Why attend Making AI Work: Machine Intelligence for Business and Society?

Artificial intelligence (AI) is a powerful tool, capable of improving decision-making in industries as diverse as health care, law, security, criminal justice, and social media. However, AI and machine learning (ML) cannot be separated from their human or societal context and the technology is often unable to transcend human bias, mistakes, adversaries, and behavior. In addition, AI technologies create a range of unintended social and economic consequences, from polarization and spread of misinformation to inequality and joblessness. A holistic approach to AI and its individual, organizational, and societal implications is necessary to understand how to best use and regulate this new technology for the good of all.

The Making AI Work: Machine Intelligence for Business and Society online short course from the MIT Sloan School of Management and the MIT Schwarzman College of Computing helps you to navigate this complex landscape. Over six weeks, you’ll explore the technical and strategic considerations for robust, beneficial, and responsible AI deployment. You’ll examine the various stages of a proprietary ML Deployment Framework and unlock new opportunities by investigating the key challenges and their related impact. Guided by leading experts and MIT academics, you’ll build a toolkit for addressing these challenges within your own organization and context.

Programme Content

Self-Paced Online

Module 1

Power and Limitations of Machine Learning

Module 2

Robustness and Privacy

Module 3

Risks of Using Predictions for Decision-Making

Module 4

Human Technology Interaction

Module 5

AI in your Business

Module 6

AI's Contribution to Inclusive Prosperity

Programme Audience

This program is designed for those in leadership positions in both the private and public sector who need to think strategically about data, AI, and the broader impact of technology. Business leaders tasked with making decisions about the deployment of AI technologies will be empowered to guide their organizations toward effective and responsible innovation. The program aims to equip them with the skills to turn predictions into decisions and manage a variety of AI’s societal impacts — especially as AI increasingly automates work and decision-making. It would also benefit technical professionals with existing AI and machine learning expertise looking to upskill in order to design better, more human-centered models. This program also serves to bridge the knowledge and communication gap between both groups of participants.

Programme Benefits

Self-Paced

This course is delivered in our Self-Paced Online format which enables you to participate at your own pace within weekly modules. This course runs over 6 weeks with an estimated 6-8 hours per week of study time

Certificate

Earn a certificate of course completion from the MIT Sloan School of Management

Interactive

You will learn through a variety of formats including interactive videos, practice quizzes, presentations, assignments, and discussion forums

Support

You will have access to a Success Adviser who will help you manage your time, and support you with any administrative or technical queries you might have

Testimonials

"I took this course back in 2024 and it was a great introduction to AI covering the basics of artificial intelligence, machine learning and its implications for business and society. The course material was dense and there was a lot to cover with lots of assignments for each course completed. It was intense to say the least but it was interesting reading about all the real world examples and tying that back to one's everyday usage of AI. I would recommend this for anyone wanting to understand AI not just from a technical perspective but with a real world lens both for personal and business use."

Chika A

"This is one of the most valuable and differentiated AI-themed courses I have taken to date. While it is not a traditional introduction to AI, the program provides a clear framework for understanding the limitations of AI systems, including how to identify different forms of brittleness, why human oversight remains essential, and how to think about the trade-offs between automation and augmentation. These are critical issues that anyone involved in AI strategy must navigate. The course does an excellent job of preparing participants to think through these challenges in a structured and practical way."

Matthew B

"The level of the course lies perfectly between tactical execution and high-level conceptualization. The central framework presented is highly applicable for any organization using AI, and the detail on concepts and potential pitfalls is sufficient to make them practical for real-world machine learning implementations. The course draws from state-of-the-art advances in AI and machine learning, combined with practical examples of their application. For me, this course has been invaluable in establishing a framework for successful machine learning implementation."

William O

"The Making AI Work program at MIT Sloan was a defining learning experience. It goes far beyond algorithms and frameworks it reshapes how you think about leadership, ethics, and innovation in an AI-driven world. The faculty were extraordinary, translating complex concepts into practical strategies that connect technology to real business value. What made the experience exceptional was the human element the facilitators who guided every discussion, the GetSmarter teams seamless support, and the peers who brought diverse perspectives and genuine curiosity. Together, they created an environment that challenged, inspired, and elevated everyone involved. This program doesnt just prepare you to understand AI it prepares you to lead with it. Justin Greenbaum, Vice President, Comcast"

Justin G

"Making AI Work is a comprehensive program that facilitates learning and collaboration between different professions in the implementation of machine learning. The societal aspects are very important because of the new implications, strategies, processes, and adaptations required in the context of AI. The high quality of the content and expert opinions, as well as the participants' engagement, gave me a better understanding of some complex or new implications of AI for business and society."

Marius Bogdan J

"Taking the Making AI Work course at MIT Executive Education was a powerful and thought-provoking experience. In just a few sessions, it provided a clear, strategic understanding of how AI can be leveraged in business and societywithout requiring a technical background. The course offered valuable frameworks to assess AI opportunities, risks, and implementation strategies, all grounded in real-world examples. It also emphasized the importance of ethical considerations and long-term impact, which aligned closely with my work in futures thinking and leadership development. A highly relevant and insightful course for anyone aiming to lead in an AI-driven world."

David K

"I am so honor to see two MIT professors of this MIT Course award and share the Nobel Memorial Prize in economics when my course was still ongoing. Congratulations to them! Congratulations to MIT! Look forward to see their comparative studies topic about Inclusive Prosperity between nations and empires can help more people and nations to build up an appropriate grow-up living space on the earth for human-beings future in time. Also, I would like to take this opportunities to express my deeply thanks for all faculty teams members, all Global Success teams members, all fellows, all supervisors and all assessors. AI is there. Life always finds the way. Good luck to ALL!"

Min G

"The course was great. It covered a broad range of topics, from AI in the organisational context to the Societal perspective. I had never considered the broader impacts until completing all six assignments. The assignments were interesting and challenging, but achievable. The best is that the knowledge gained is valuable and is applied straightaway. The lecturers were great. It was great to understand their perspectives. The return on my investment was immediate."

Jagjit S

"I am definitely grateful for this experience, my imagination. Course is well explained, documented, and led by world-class experts in their fields. It gave me key concepts to continue learning and to work with AI professionals. One key point of this course is the quality of the assignment questions and exercise, making it very practical."

Alexandre Q

"Excellent training"

Nabil E

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Making AI Work: Machine Intelligence for Business and Society | MIT Sloan