Leading through Crisis

Recognise early warning signs when circumstances are changing.

Make decisions when time is limited.

Allocate scarce resources and decide what to prioritise delegate delay or stop.

Deal with moral dilemmas when values priorities and responsibilities conflict.

Communicate effectively with employees customers regulators investors the media and the public when emotions are high.

Recognise when established ways of working are no longer effective and what needs to change.

Learn from past crises and apply those lessons to future situations.

A live crisis simulation involving professional actors where participants make decisions communicate and respond as events unfold.

Analyse real-world crises through case discussions identifying recurring patterns in individual organisational and societal behaviour.

Visit an organisation that specialises in crisis response.

Learn from industry experts who have led organisations through major crises.

Exchange experiences with an international cohort of participants from different industries functions and organisational contexts.

Connect behavioural science and systems thinking to practical leadership challenges.

Recognise situations characterised by uncertainty time pressure strong emotions and competing stakeholder interests.

Respond effectively when circumstances are changing rapidly. Anticipate how people behave under pressure and how this impacts organisational response.

Recognise organisational and societal vulnerabilities interdependencies and fault lines.

Identify which decisions to make which to delegate and which to delay.

Explore how to learn from crises and use those lessons to improve future personal and organisational responses.

Early recognition of problems vulnerabilities and emerging challenges before they escalate.

Less delay inertia and indecision when uncertainty time pressure and competing priorities make action difficult.

Less conflict and more effective coordination when situations bring together people with different priorities and responsibilities.

Better anticipation of how customers employees investors and other stakeholders are likely to respond to disruption and change.

Faster adaptation to changing market regulatory technological and societal conditions.

Greater ability to recognise and act on opportunities created by disruption and change.