Programme Content
Programme Content
Marketing in a Digital World
Introduction to AI ML in Marketing
Understanding Customer Lifecycle Acquisition, Management and Retention
Marktech and AI in Customer Acquisition: STP, Email, Digital Marketing, Social Media and Programmatic Advertising
Marktech and AI in Customer Management: CRM, Predictive Analysis, Customer Service, Customer Experience and Personalization
Marketing Analytics and Decision Making
Content Generation, Digital Assets, ARVRXR and UIUX Elements of Customer Experience
Ethics and Legal Aspects of Marktech Applications
Digital Transformation Strategy
Note:- Courses are subject to change at IIM Indores discretion.
Programme Details
Duration: 12 months
Programme Schedule: March2025- March 2026
On-campus module:
Mumbai Campus (Non-Residential): 2 days duration around 8 sessions
Indore Campus (Residential): 3 days duration around 12 sessions
One or two sessions from some of the courses will become part of the on-campus orientation module. In case the on-campus module is not conducted, the same will be included in the total number of sessions.
The programme duration may be slightly extended due to issues like faculty unavailability and gazetted holidays on the session days.
