Executive Programme in Healthcare Management (EPHM) Batch 05

This programme is designed specifically for medical professionals and administrators, professionals associated with healthcare and allied sectors, including allied healthcare service providers, to provide them a comprehensive understanding of healthcare management. This programme aims to equip healthcare professionals with important healthcare management practices, HR practices, strategies, finance and accounting concepts and analytical skills which are relevant in all aspects of effective healthcare management.

At the end of the programme, it is expected that participants will have sound knowledge of healthcare management which they can use for effective management of healthcare activities and decision making.

Healthcare sector in India has shown a profound growth over the past decade. Expectations of the people for good quality healthcare services in the Government run healthcare services is increasing. Healthcare professionals play a very important role in the delivery of healthcare services. In India’s healthcare set-up, these professionals tend to lack expertise in contemporary healthcare management practices. Lake of relevant management practices knowledge hinders the services and management decision.

Healthcare and allied healthcare professionals in general have never had a formal chance to study management practises as it has never been a subject that has been taught in their core academic curriculum. Apart from multi-speciality health care facility, it is an important parameter that a successful healthcare service system is set.

IIM Indore will engage a reputed healthcare service provider for providing training on the technical medical issues and practises.

Programme Contents

Finance and Accounting in Healthcare

Basic Accounting

Financial Statements Analysis

Financial Aspects in Projects

Financial ManagementWorking Capital Management

Strategy and Entrepreneurship

Entrepreneurship

Family on Business

Stakeholder Management

Managing BoardGovernance in the Organisation

Business Ethics in Healthcare

Managing Ethics

Mental Health

Managing Behaviour in Healthcare

Change Management

Team Building and Leadership

Interpersonal Skills

Managing Self

Conflict Management

Healthcare Management

Introduction to Marketing

Understanding New Business Challenges

Managing Communication Crisis

Managing Hospital

The Last Mile-Healthcare Delivery to Rural India

Healthcare Business Model A Study of an Organisation

Role of Emerging Disruptive Technologies in HealthCare Services

and Applications

Managing Service Organisations

Service Recovery

Managing Patient Experience and Relationships

Closing the Communication Gap in Physician Competency

Managing Difficult Encounters

Applications of AnalyticsBig Data Analytics in HealthCare Services

Dealing with the Media and Online Reviews

Handling Physician-to-Physician Communication

Digital Marketing for Healthcare

Issues in Healthcare (Global and Domestic)

Regulatory and Ethical Issues Specific to the Healthcare Sector

Public Policies in Healthcare

Healthcare Systems in Different Countries

Harnessing Technology in the Healthcare Sector

Designing Thinking in Health Systems

Multi-specialty Private Institutions

Limited-specialty Private Institutions

Operation Excellence

Introduction to Operation Excellence

Process Fundamentals

Process Fundamentals

Operational Delivery in Hospitals

Project Management

Managing Quality in Hospitals

Lean Management in Healthcare

Optimisation in Healthcare

Facility Location and Facility Layout

Supply Chain and Inventory Management

Resource Allocation

Data Analytics Simulations

Data VisualisationPredictive Analysis

Industry Insights

Pandemic And Dr Reddys Laboratories SCM Lessons

Pharma Marketing: Moving Beyond Drugs

BAYER: The Legacy of World-class Healthcare

Note

:

Medium of instruction: English,

Modules topics are indicative only, and the suggested time and sequence may be dropped modifiedadapted to fit the participant profile programme hours.

Duration Number of Session Hours

Duration:

12 Months

Number of Hours: Approx. 135

On-campus module of 3 days duration: 12 sessions

One or two sessions from some of the courses will become part of the on-campus orientation module. In case the on-campus module is not conducted due to the Covid like situation, the same will be included in the total number of sessions.

T

he programme duration may be slightly extended due to the issues like faculty unavailability and gazetted holidays on the session days.

The pedagogy will be a judicious mix of lectures, async, case discussions, project work, term papers, and assignments etc.

The performance of participants will be monitored on a continuous evaluation basis through quizzes, assignments, tests, and examinations. The participant is required to score minimum marks/grades as decided by the Institute from time to time to complete the course.