Programme Content
Paradigms of Operations Management
Nature of Operations
Visualizing Challenges
Strategies for operational competitiveness
Design of Products and Services
Describe the concepts of Product Design
Understand different product design criteria (QFD, VA)
Describe the concepts of Service Design
Capacity planning
Describe the concept of capacity management
Understand the concept of economies and diseconomies of scale
Apply break-even analysis for capacity planning
Understand the concept of MRP
Understand the concept of Master Production Schedule
Develop a system structure for MRP
Project Management
Project Planning
Work Breakdown Structure (WBS)
Organization Breakdown Structure (OBS)
Responsibility Matrix
CPM & PERT
Demand Forecasting in SCM
Characteristics of forecasts
Classification of forecasting methods
Measures of forecast error
Solving forecasting problems using Excel
Inventory & SCM
Role of Inventory in SCM
Inventory Control systems
Inventory Review Systems
Managing Uncertainty in SCM
Sourcing Management
Sourcing Strategy and its alignment to Business Strategy
Total Cost of ownership
Strategic Sourcing Process & Elements
Risk Management in Sourcing
Supplier selection & evaluation
e-Procurement
Designing Supply Chain Networks
Role of network design in supply chains
Factors influencing network design decisions
Framework for network design decisions
Managing Information Flows and Bullwhip Effect in Supply Chain
Understand important supply chain strategies like postponement, risk pooling
Understand the Analytics Framework
Decision Domain in Supply Chain Analytics
Supply Chain Analytics Process Framework
Contemporary Analytics Framework
Supply Chain Analytics Modeling
Descriptive Analytics
Predictive Analytics
Machine Leaning in Analytics
Decision Modeling
Introduction to steps in problem solving
Quantitative analysis and decision making
Models for decision- making
Introduction to Linear Programming
Logistics Management
Distribution, Transportation, Warehousing, Information technology
Logistics integration, Outsourcing
Omni-channel logistics; Downstream Management; End Consumers; Logistics restructuring
Transportation and Assignment Problems
Formulation and Solution to Transportation problems
Formulation and Solution to Assignment problems
Quality Overview
Defining the Quality
Phases of Customer Satisfaction
TQM Models
Quality Management Gurus
Quality Management System
Using Process Approach to build Quality Management System
Quality Management System ISO 9001/Quality accreditation systems
Understanding Lean and its Applications
Introduction to Toyota Production System
History, Philosophy and Applications across various sectors and domains
Flow Efficiency Vs. Resource Efficiency
Lean Vs Six Sigma, Lean Six Sigma
Types of Waste MUDA, MURA, MURI
Value Stream Mapping
Six Sigma Overview
Six Sigma Philosophy
Origin of Six Sigma
Six Sigma Evolution
Six Sigma Approaches
Recognize Phase
Create Organization for Six Sigma
Create Project Hopper
Select a Project
Project Prioritization Matrix
Define Phase
Ensure that the project is important Project Charter
Identify the stakeholders and understand their concerns/ requirements connected to the problems VoC/ VoS Kano Model VoS Template
Define the measures to represent the concerns/ requirements in terms of Critical to Quality (CTQs)
Map the macro-level process which consists of the causes and the effect SIPOC
Project Charter
VoC/ VoS
Kano Model
VoS Template
SIPOC
Measure Phase
Introduction to basic Statistics
Process Stability Analysis - Normality
Data Collection Planning
Collection Methods
Theory of Sampling
Root Cause Analysis
Measurement System Analysis
Analyse Phase
nalyse the problem to ascertain the status of the problem as chronic, sporadic and unstableControl Charts-Variable, Attribute
Analyse the process to identify process flow relate real causesProcess Maps
Control Charts-Variable, Attribute
Process Maps
Analyse Phase
Conclude real causes with estimated confidenceTest of Hypothesis Steps for Test of Hypothesis
Normality test, 1 Sample-t-test, 2-Sample-t-test, One-Way ANOVA,; Chi-square test
Test of Hypothesis
Steps for Test of Hypothesis
