Programme Content
Over four modules, you’ll hone your strategic presentation skills, applying every concept to your own presentation. As you progress, you’ll develop, test and refine how you structure and deliver your message.
Module 1: Essentials of communication
Understand why your audience should be your starting point
Explore how interaction creates understanding and agreement
Identify common communication mistakes presenters make
Build a strong foundation for an audience-focused presentation
Module 2: Developing your presentation
Define your objectives and desired audience action
Analyse audience expectations and likely questions
Use logic, emotion and storytelling to structure your message
Use visuals that strengthen your story, rather than distract from it
Module 3: Delivering your presentation
Learn how body language, posture and eye contact strengthen your impact
Use your voice, appearance and presence intentionally
Discover how to manage your inner voice and present with greater confidence
Explore how to connect with your audience and maintain engagement
Module 4: Defending your message
Learn to listen actively and respond clearly during Q&A
Build trust through credible and constructive answers
Adapt your responses to questions, concerns and objections
Handle difficult interactions and conflict constructively
