IIM Bangalore - Executive Education

Digital Social Media & AI Strategy: Driving Business Growth (Batch 13)

IIM Bangalore - Executive Education

Strategy
Partner Institution

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Application Deadline Approaching

Last date to apply: February 5, 2027 · Program starts on February 15, 2027

About Programme

In the past, developing digital and social media marketing strategies to build online relationships with customers was a competitive advantage, but now it is a basic requirement for doing business. This programme offers the practical guidance you need to transition from a brick-and-mortar business to a click-and-reach business through powerful online engagement. The participants of this programme will learn how to choose the best tools for their needs and develop a strategy oriented to their business goals. The discussions during the programme will help develop a quantifiable, repeatable, and improvable social media process. As new digital and social media platforms are soon emerging, any strategy based on the concepts and methods discussed in the programme can be adapted to maximise advantage. The digital and social media strategy will be testable, controllable, and fully integrated with the broader goals and objectives of the company.

Programme Content

Evaluating how companies can satisfy customer needs and lower customer acquisition and retention costs
Developing a transition plan from offline to online connect with customers
Developing an action plan for successful digital and social media policy
Allocating resources across different channels
Evaluating mobile platforms and their impact on marketing in the future
Organisational processes required to implement digital and social media strategies

Programme Objective

Develop a framework to design effective digital and social media strategies.
Formulate digital and social media plans to engage with consumers.
Assess the impact of digital and social media strategies.
Discover ways of connecting with new markets.

Programme Audience

Who Should AttendBusiness leaders and managers with P & L responsibility, CMOs, product managers, marketing managers, online marketing and software development executives, consultants, digital & social media analysts.

Programme Benefits

Participant BenefitsAs a participant of this Short Duration Programme, you will be able to enjoy some exclusive benefits other than the outcomes such as skills and knowledge enhancement and building specific competencies that can help shape your career growth.

Some of the exclusive benefits of attending this programme are listed below –

Receive Executive Education eNewsletters
Invitation to share articles to the EEP blog (subject to a shortlisting process
Participate in EEP webinars on various topics
Invitation to curated events and programs by the EEP office

Program Certificate

certificate

Earn a certificate after the course completion. Certificates will be issued by the institute..

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  1. Pedagogy (case method, experiential learning, coaching, simulations)
  2. Testimonials

Prashansa Uttam

Programme Advisor

+91 9403890085contact@echomind.oneMon – Fri, 9am – 5pm IST

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Digital Social Media & AI Strategy: Driving Business Growth | IIM Bangalore