Design Thinking for Problem Solving and Innovation

Great ideas only matter if they’re transformed into compelling solutions that work. Design Thinking for Problem Solving and Innovation gives you a structured, practice-based process to do exactly that. Guided by Wharton Professor Karl Ulrich, you’ll apply the triple-diamond model — a rigorous, repeatable framework that takes you from clarifying customer jobs to be done, through generating insights, to creating and testing solution concepts.

Unlike design thinking workshops that stop at brainstorming, this course equips you with tools to frame problems correctly, generate high-quality solutions, and evaluate them systematically. By the end, you’ll know how to surface critical needs and opportunities, translate them into actionable ideas, and refine those ideas into tested, feasible solutions.

Whether you are developing products and services or driving process innovation inside your organization, this course provides the clarity, discipline, and creativity needed to deliver meaningful results.

Delivered online, self-paced, and on-demand, the course features four in-depth modules (four to six hours each). You’ll progress through video lectures and required hands-on activities that culminate in a digital completion badge. By practicing research, ideation, and evaluation in real-world contexts, you’ll leave not only with a process but also with the confidence to lead innovation efforts with impact.

This course is designed for professionals across industries who want to drive meaningful impact through innovation. Ideal participants include:

To further leverage the value and impact of this program, we encourage companies to send cross-functional teams of executives to Wharton. We offer group-enrollment benefits to companies sending four or more participants.