Indian Institute of Management Lucknow

Design Thinking for Customer Centric Business Innovation

Indian Institute of Management Lucknow

Marketing
Partner Institution

How would you like to get started?

About Programme

“Design thinking is a human-centered approach to innovation that integrates the needs ofpeople, the possibilities of technology, and the requirements for business success." Tim Brown.

The programme is aimed at imparting the design thinking toolkits and requisite skillsets to the participants to enable them to make business innovations based on what future customers want instead of relying only on historical data or making risky bets based on instinct.

— _ instinct. OBJECTIVE a "Design thinking is a human-centered The objective of the UNITAS programme is to train people who arent adept in innovative problem uit = solving to use customer-centric creative tools to address diverse f business challenges. \ | CONTENT Customer journey mapping Opportunity space e IdeationEmpathy maptechniques = e Stakeholder value network _ aa “ IIM LUCKNOW LUCKNOW | ‘ h ¥ 02 . ip

re ay ‘ pees i | ’ — ds J ’ “ F 03 |IIMLUCKNOW = —— \ 4 ,

Other programs in this subject area you might find useful

Same topic, Similar duration - Broader exploration across all institutes

Contact us for the further details

Speak with an Advisor

  1. Pedagogy (case method, experiential learning, coaching, simulations)
  2. Target Audience
  3. Programme Objective
  4. Contact Person Details
  5. Programme Content
  6. Testimonials
  7. Programme Benefits

Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Tell us about your program enquiry

Fill out the form below and our team will get back to you within 24 hours.

Design Thinking for Customer Centric Business Innovation | IIM Lucknow