IIM Bangalore - Executive Education

Decision Making and Conflict Management in Family Firms

IIM Bangalore - Executive Education

Entrepreneurship
Partner Institution

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About Programme

This immersive executive education programme addresses the unique challenges of decision-making and conflict resolution in Indian family firms. Family businesses are the backbone of the Indian economy, driving innovation, employment, and long-term value creation. Yet, the very strengths that make family firms unique—deep-rooted values, close relationships, and legacy—can also pose challenges when navigating complex decisions and managing internal conflicts. This programme is designed to empower family business owners and owner-managers to unlock strategic growth opportunities by enhancing their decision-making capabilities and conflict management skills. Through a blend of practical frameworks and real-world case discussions, participants will learn how to align family and business strategies, foster a culture of open communication, and build organisational resilience. The programme will equip participants to proactively address challenges, seizenew growth avenues, and ensure their businesses are future-ready in a rapidly evolving marketplace.

Programme Objective

The course is designed with the following specific objectives and learning outcomes:

Understand Family Business Dynamics: Analyse how familial relationships influence governance, succession, and strategic choices.
Strengthen Strategic Decision-Making: Equip participants with robust frameworks for makinghigh-impact decisions that drive business growth and sustainability. Develop tools for balancing emotional biases with data-driven strategies in high-stakes scenarios.
Master Conflict Resolution: Provide practical tools and techniques to identify, address, and resolveconflicts constructively within the family and the business.
Enhance Strategy Alignment: Enable family business leaders to align family values and interestswith business objectives, ensuring cohesive and unified strategic direction.
Strengthen Effective Governance Structures: Design systems for transparent decision-makingand conflict prevention to support strategic alignment and minimise friction.
Foster Future Leadership through Effective Transitions: Address generational differences andpower struggles through structured succession planning. Prepare family businesses to adapt quicklyto changing environments.

Pedagogy

Real-world case studies on Global and Indian family business scenarios.
Role-playing and simulations for hands-on learning and real-time feedback.
Diagnostic tools applied to participants’ own businesses.
Interactive workshops and expert panel discussions.
Blended learning: preprogramme engagement and post-programme follow up.

Programme Audience

Family Business Owners: Founders (Patriarchs/Matriarchs) seeking to drive strategic growth and oversee transitions. Next-Gen Leaders: Heirs preparing for leadership roles in operating companies or family offices and preparing for greater decision-making responsibilities. Non-Family Executives: CEOs/CFOs managing family stakeholders in Indian enterprises and working closely with family stakeholders. Family Council Members: Those involved in governance or conflict resolution committees.

Programme Benefits

As a participant of this Short Duration Programme, you will be benefited by –

Actionable insights and frameworks Decision-Making Approach: Frameworks to align family and business strategies for sustained growth Governance Templates: Ready-to-adapt transparent and effective decision processes and templates for family councils and board committees Peer Network: Collaborate with 25+ Indian family business leaders and peer network facing similar challenges Faculty Access: Post programme consultation with IIM Bangalore faculty

Some of the exclusive benefits of attending this programme are listed below –

Receive Executive Education eNewsletters
Participate in EEP webinars on various topics
Invitation to curated events and programmes by the EEP office
Invitation to share articles to the EEP blog (subject to a shortlisting process)

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

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Decision Making and Conflict Management in Family Firms | IIM Bangalore