Programme Content
Unit 1: Prepare for the unknown Unit 2: Accept your limitations Unit 3: Manage the spotlight Unit 4: Post-crisis: Reflect and prepare Unit 5: Explore hidden traps of prolonged crises
Learn about different types of crises.
Identify strategies and models that will help your organization become more resilient.
Understand how social capital and agile team structures can be key to successfully managing a crisis.
Demonstrate a deep understanding of your own cognitive biases and how to best address them.
Be able to have smarter conversations with multiple stakeholders.
Find out how to manage your responses better during a crisis.
Learn how to communicate effectively in a crisis and increase your stakeholders’ trust.
Understand how to manage the spotlight and balance informative and engaging communication and the importance of facts.
Be aware of the role of media in times of crisis.
Explore how and why crises can have long roots.
Understand the importance of stepping back and reflecting on a possible post-crisis crisis.
Reflect on what you can learn from past crises your organization has been exposed to and how to prepare for potential future crises.
Participate in an interactive webinar to explore the six hidden traps of leading in a prolonged crisis (crisis plus post-crisis crisis).
Understand what type of leadership can survive and navigate the post-crisis crisis.
Discover strategies for avoiding the common pitfalls in a crisis and being derailed.
