MIT Sloan School of Management

Crisis Leadership: Strategies for High-Stakes Decision-Making

MIT Sloan School of Management

Operations

About Programme

Why attend Crisis Leadership?

Crises today unfold faster, spread further, and carry greater operational, financial, and reputational consequences than ever before. A cybersecurity breach can become a global headline within minutes. A supply chain disruption can halt operations across continents. AI-enabled fraud, deepfakes, misinformation, regulatory scrutiny, workplace violence, severe weather, and reputational crises can all place organizations under intense pressure with little warning. In these moments, organizations cannot simply rely only on crisis plans. They must also rely on leadership.

This intensive two-day executive program prepares senior executives to lead organizations through complex crises. Designed specifically for board members, C-suite leaders, and senior executives, this course focuses on the unique leadership demands of crisis situations, where incomplete information, competing priorities, public scrutiny, and accelerated decision-making require a fundamentally different approach than day-to-day management.

Through faculty-led discussions, real-world case analyses, executive frameworks, peer exchange, and an immersive multi-crisis simulation, participants will explore how organizations can maintain operational continuity, preserve trust, coordinate effectively across stakeholders, and make sound strategic decisions under pressure. The course examines a broad range of contemporary crisis scenarios, including AI-enabled fraud, cyber incidents, supply chain failures, natural disasters, reputational crises, grid failures, executive misconduct, and communications breakdowns.

A defining feature of the experience is the executive-level crisis simulation on the final half-day of the program. Participants will assume leadership roles and respond to a rapidly evolving, multi-layered crisis scenario in real time. Working under pressure, teams will navigate escalation decisions, stakeholder communications, board briefings, media response, operational disruption, and strategic tradeoffs. The simulation is designed to mirror the pace, ambiguity, and intensity of real-world executive crisis leadership.

Rather than focusing solely on crisis planning mechanics, this program emphasizes the executive leadership dimension of crisis management: how leaders prepare organizations for disruption, govern effectively during unfolding events, and guide organizations toward recovery, resilience, and renewed confidence.

Course Topics

Programme Content

Day 1

8:00 AM – 8:15 AM

Welcome and Introductions

8:15 AM – 10:00 AM

Executive Readiness: Strategic Risk, Legal Exposure, and Crisis Descions

10:00 AM – 10:15 AM

Break

10:15 AM – 12:00 PM

Executive Crisis Leadership: Before, During, and After a Crisis

12:00 PM – 12:45 PM

Lunch

12:45 PM – 2:15 PM

Cyber Attacks and Ransomware/Artificial Intelligence and Crisis Management

2:15 PM – 2:30 PM

Break

2:30 PM – 4:15 PM

Supply Chain Considerations: Before, During, and After a Crisis

4:15 PM – 4:45 PM

Crisis Simulation: Participant Guidelines

4:45 PM – 5:00 PM

Day Summary

5:00 PM – 5:30 PM

Reception

Day 2

8:00 AM – 8:15 AM

Welcome & Review

8:15 AM – 10:00 AM

Meta-Leadership During a Crisis

10:00 AM – 10:15 AM

Break

10:15 AM – 12:00 PM

Crisis Communications for Executives: What to Expect, How to Prepare

12:00 PM – 12:45 PM

Lunch

12:45 PM – 2:15 PM

Events Analysis and Reputational Crises: Decisions That Protected, Damaged, or Rebuilt and Organization

2:15 PM – 2:30 PM

Break

2:30 PM – 4:45 PM

Break

2:45 PM – 4:45 PM

Crisis Simulation (Intelligence Briefing/Escalating Events Response/Board, Regulator, or Media Briefing/After-Action Review)

4:45 PM – 5:00 PM

Course Review and Summary

Programme Audience

This course is designed for board members, C-suite leaders, and senior executives responsible for leading organizations through crises and periods of disruption. It is particularly relevant for senior leaders overseeing enterprise risk, crisis management, cybersecurity, operations, communications, legal and compliance, human resources, business continuity, strategy, finance, public affairs, and regulatory engagement.

The program can be applied to all industries. It is designed for executives across sectors seeking to strengthen their ability to lead under pressure, navigate uncertainty, and build more resilient organizations.

Programme Benefits

Action Plan

Develop practical executive-level checklists and action plans to strengthen organizational resilience and crisis readiness

Networking

Engage with fellow senior leaders from across industries to compare approaches, share experiences, and strengthen organizational resilience strategies

Mens et Manus

Participate in an executive-level crisis simulation and respond to a rapidly evolving, multi-layered crisis scenario in real time

Certificate

Earn a certificate of course completion from the MIT Sloan School of Management

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Speak with an Advisor

  1. Pedagogy (case method, experiential learning, coaching, simulations)
  2. Programme Objective
  3. Contact Person Details
  4. Testimonials

Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

MIT Sloan School of Management

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https://mitsloan.mit.edu
Cambridge, USA

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Crisis Leadership: Strategies for High-Stakes Decision-Making | MIT Sloan