Indian Institute of Management Jammu

Conflict Management and Negotiation: A Lower Himalayas Trekking-based Program

Indian Institute of Management Jammu

About Programme

Conflict resolution and negotiation are critical leadership skills for senior managers, especially in today's complex and dynamic business environment. The ability to navigate conflicts effectively, both within teams and in external negotiations, is vital to fostering a culture of collaboration, innovation, and strategic alignment.

Management Development Programs (MDP) designed around conflict resolution and negotiation equip senior managers with advanced tools to identify, analyze, and resolve disputes constructively. By mastering negotiation techniques and understanding the psychology of conflict, senior leaders can enhance decision-making, improve relationships, and ensure organizational stability, all while driving better business outcomes. This MDP provides a comprehensive framework that enables senior managers to lead with confidence, turning potential conflicts into opportunities for growth and innovation.

Programme Objective

This short-term MDP is designed to be a catalyst to reflect, tap the inner strength and build on it to influence positive change in self and others, using an experiential approach to resolve interpersonal conflicts.

To Enhance Conflict Management Skills: Equip senior managers with advanced strategies to identify, manage, and resolve conflicts within teams and across departments, ensuring smooth operations and improved collaboration.

To Develop Negotiation Techniques: Provide participants with a thorough understanding of negotiation dynamics, including best practices in negotiation preparation, value creation, and leveraging win-win strategies for both internal and external stakeholders.

To Improve Decision-Making Under Pressure: Enable managers to make effective decisions during high-stakes negotiations and conflict situations, minimizing stress and ensuring that the best outcomes are achieved for the organization.

To Build Emotional Intelligence and Communication Skills: Strengthen participants' emotional intelligence and active listening skills to foster better communication, mitigate misunderstandings, and create a positive environment for conflict resolution.

To Foster Collaborative Problem-Solving: Promote collaborative approaches to problem-solving, teaching managers how to encourage diverse perspectives and guide teams toward consensus in high-conflict scenarios.

To Increase Organizational Effectiveness: Provide tools and frameworks that enhance overall organizational effectiveness by minimizing conflictrelated disruptions and fostering a culture of open dialogue and constructive feedback.

To Promote Long-Term Relationship Building: Teach strategies for maintaining and strengthening

professional relationships, even after conflicts, ensuring long-term trust and collaboration within the organization and with external partners. To deal with unexpected situations.

Pedagogy

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Thesessions would involve discussion ofthe critical concepts,casestudydiscussions

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Indian Institute of Management Jammu

Executive Education Office

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https://www.iimj.ac.in
Jammu, India

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Conflict Management and Negotiation: A Lower Himalayas Trekking-based Program | IIM Jammu