Complex Problem Solving

IMD’s Complex Problem Solving program equips you to tackle even the most complex strategic challenges you encounter as a leader. Using a three-step process called FrED (for Frame, Explore, Decide), you’ll learn how to analyze complex issues, think strategically, and find better solutions.

A major pitfall in tackling complex problems is jumping to solutions before defining the real challenge. This program helps you avoid that trap by showing you how cognitive biases affect decision-making and how to sidestep your biases by formally framing problems and identifying their root causes. You’ll also learn how to explore creative solutions, identify the relevant decision criteria, and assess trade-offs, refining your thinking as new evidence comes to light. A dedicated online tool will support you at every stage.

Drawing on decades of consulting, coaching, and executive education, as well as theoretical and empirical knowledge from multiple disciplines, the program’s highly practical approach develops your creative and critical thinking abilities. You’ll gain the skills to rapidly clarify complex situations, produce effective solutions using opposing opinions, and engage stakeholders in high-quality discussions throughout the process.

Adopting a structured approach will help you improve the quality and speed of your decisions, leading to better outcomes for you and your organization.

Acquire a structured problem-solving method to analyze and solve complex challenges and strengthen your skills through hands-on practice with a dedicated online tool.

Learn how to effectively engage key stakeholders and team members in the decision-making process.

Develop optimal solutions to your challenges after exploring different alternatives and identifying what is of value to you and the stakeholders involved.

Learn how to choose the best on-balance solution when dealing with uncertainty, bias, and conflicting opinions.

Designed for impact and delivered for you, IMD’s online programs help you achieve your aspirations wherever you are in your career or the world. Here’s what makes the IMD online program experience exceptional.

Tap into the expertise of IMD’s faculty – globally recognized experts in their fields – wherever you are.

Benefit from one-on-one support from an experienced executive coach who helps you apply new insights to your own context.

Collaborate with participants from around the world through group and pair work that challenges your thinking and broadens your perspective.

Engage in a structured yet flexible learning experience that enables you to progress at your own pace and complete weekly assignments around your busy schedule.

Apply what you learn right away through practical assignments designed to make a direct impact on your work.