Programme Content
Gain a deeper understanding of your communication styles, preferences, strengths, and weaknesses; identify areas for improvement and build an action plan with feedback from faculty and peers.
Gain a deeper understanding of your communication styles, preferences, strengths, and weaknesses; identify areas for improvement and build an action plan with feedback from faculty and peers.
Apply various communication theories and models, learning about the neuroscience behind effective communication.
Apply various communication theories and models, learning about the neuroscience behind effective communication.
Consider your personal practice of equity, diversity, and inclusion to engage in meaningful communication across cultures and intersectionalities. Understand your audience as individuals and build authentic connections with people who think and work differently.
Practice active listening—as well as giving and receiving feedback—to build stronger relationships and foster a collaborative work environment.
Present ideas clearly and succinctly, leveraging good storytelling fundamentals to engage any audience — whether it’s one person or a crowd.
Present ideas clearly and succinctly, leveraging good storytelling fundamentals to engage any audience — whether it’s one person or a crowd.
Account for different perspectives and ensure your vision is heard by team members, leaders, and external stakeholders.
Connect set and setting to put best self forward in any context: in person, on the phone, and in virtual video meetings.
Connect set and setting to put best self forward in any context: in person, on the phone, and in virtual video meetings.
Use data and visualization to enhance your communication.
Navigate difficult, crucial, and confrontational conversations from a place of self-awareness and an awareness of others.
Navigate difficult, crucial, and confrontational conversations from a place of self-awareness and an awareness of others.
Manage conflict and create shared value through effective communication.
Manage conflict and create shared value through effective communication.
Integrate dimensions of leadership character within your approach.
Integrate dimensions of leadership character within your approach.
