Certificate Programme in Digital Operations and Supply Chain Management – Batch 5 (CPDOSCM5)
IIM Bangalore - Executive Education
Data Analytics
+3
Alumni Benefits
Partner Institution
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Application Deadline Approaching
Last date to apply: December 15, 2026 · Program starts on January 2, 2027
About Programme
The Certificate Programme in Digital Operations & Supply Chain Management helps participants make decisions regarding various demand and supply related issues in Digital Supply Chains and imparts key skills in New Business Models in the Digital World while leveraging data for Digital Transformation and be introduced to various digital technologies along with their application. The programme would also cover Operational issues in Digital Supply Chain and Business Analytics.
The Fourth Industrial Revolution (Industry 4.0) is unfolding the age of digitalization by eliminating traditional industrial practices in Operations and Supply Chain Management. Large-scale Machine-to-Machine (M2M) communication and Internet of Things (IoT) are integrated for automation escalation, seamless communication, and production to pinpoint issues without the need for human intervention. The programme will bring together participants from diverse backgrounds, skills, and experience, thereby enabling peer learning. The participants will involve themselves actively in case studies, and simulation games. They benefit immensely through continuous learning and networking with peers from different backgrounds, during and after the programme.
Programme Content
Module 1
Foundations of Operations Management and Data Science
Descriptive analytics
Optimization: Introduction to product mix problems
Linear and Integer programming applications in production planning and scheduling
Probability models for operations and supply chain management
Sampling and estimation
Process and capacity analysis
Managing capacity under uncertainties
Introduction to supply chain management
Supply chain simulation and analysis
Business Finance Primer
Module 2
Foundations of Supply Chain Management and Advanced Business Analytics
Detecting signal from data and hypothesis testing
Comparative analytics
Predictive analytics via regression
Logistic regression
Demand forecasting and measuring forecast accuracy
Overview of other optimization methods
Managing inventory in supply chains
Contracting issues in supply chains
Operations management simulation and analysis
Basics of Business Communication
Module 3
Pricing and Demand Analytics
Demand analytics and simulation
Issues in pricing based demand analytics
Dynamic pricing analytics
Auction pricing and applications in digital businesses
Pricing models in B2B
Capacity based demand analytics
Issues in network revenue analytics and applications in logistics management
Integrating pricing and capacity based demand analytics: Simulation and Discussion
Module 4
Introduction to AI, ML and Digital Transformation in Supply Chain
Machine learning techniques
Artificial intelligence and applications
Generative AI and case applications
AI/ML Industry cases
Recommender Systems
Machine Learning Operations (MLOps)
Digital transformation in supply chains
Issues in digital manufacturing
Design of E-commerce supply chains
Module 5
Operations Strategy and Advanced Issues in Supply Chain Analytics
Operations strategy simulations
Analytics for sales and operations planning
Supply chain analytics
Sourcing Simulation
Procurement analytics
Customer service analytics
Analytics for logistics management
Operations forensics
Action Learning Projects
All participants are expected to engage in Action Learning Projects (ALPs) as part of the programme curriculum. ALPs are a practical and high-impact way to develop an ability to think and lead across an organization by applying what one has learnt in the classroom. The objective of the ALP is to work on an important organizational issue that needs to be addressed.The following are the areas around which the ALP topics from previous batches:
Sustainability Reporting
Vendor Rating Improvements
Extended Producer Responsibility (EPR) in Supply Chains
Analysis of repacking and reprinting at mother hub for a large E-commerce firm
Designing Pricing Model over E-commerce platform
Logistics Optimization in a E-Commerce Supply Chain Network
Improving Capacity Utilization of battery swap station in EV network
Optimizing Sourcing Strategies in the Jewellery Supply Chain
Enhancing Process Efficiency in a Leading Cement Company
Advanced Production Planning and Demand Forecasting for Sanitary Ware Manufacturer
Developing a Markdown Recommendation Engine for the Kids’ Clothing Category
Strategic Pricing for a SAAS-Based HRMS Platform
Optimization of Vessel Berthing and Cargo Handling Time at Indian Bulk Ports
Optimizing Resources for SLA-Adherent Customer Service in Airlines
Optimizing Pricing Strategy for a Healthcare Device in the B2B Indian Market
AI-Powered Demand Forecasting, Inventory Optimization, Logistics Optimization, and Capacity Expansion
Alumni Benefits
The participants become IIMB EEP alumni on successful completion of the programme and thereby gain access to the alumni network across various industry sectors.
Programme Audience
Mid-Senior career professionals with minimum of 3 years’ experience
Practitioners and aspirants in Digital Manufacturing, Project Management, Revenue Management, Managing Digital Platforms, E-commerce Category Management, Retailing, Services, and Logistics Sectors.
Programme Benefits
Identifying issues that may create value in supply chains through digitization and data analytics.
Understanding of the applications of business analytics for enhancing productivity and achieving cost- efficiency.
Understanding the applications of data analytics techniques in demand and supply management.
Leveraging data for Digital Transformation.
Understanding the implications of various Digital Technologies on the operational aspects in Supply Chains.
Testimonials
"As a technology practitioner myself, I was overwhelmed with the course. I learnt strategies and concepts along with the importance of adopting technology, which drives SCM and Operations, at right time. The entire learning experience became exciting with 50% of the modules framed as Gamification. I strongly recommend this course for any SCM and Operation professional in their early stages of digital adoption."
Prem Anand
Senior Manager, Market Solutions - Denso International India Pvt Ltd
"I came to know about this programme from IIMB while I was planning to upskill. My learning journey has been very enriching. While I aced all my exams, I was truly humbled with professional experience of my peers. It was an incredible experience as we learned from each other during classroom, assignments, and project submission. I have experimented with some of the tools learned during the programme and have automated my Weekly Business Reports as well as Daily Building Health reports. It has helped me to analyse data much efficiently as well as have reduced time spent by my team to collect data (which was earlier done manually). Further, based on stocking cost, we are in process of moving all my engineering stores inventory to automated tools with defined Reorder points taking into account variability. As I reflect on my 6 months learning programme, Im glad that I enrolled for the programme and met esteemed IIMB faculty who have sharpened my thought process, my analytical skills, and my reasoning."
Shalabh Vijay
Sector Head , Projects - Amazon Seller Services Pvt Ltd
"As I enrolled for this programme, I had high expectations which have been met and have actually surpassed in every aspect. From the comprehensive curriculum to the outstanding faculty and invaluable networking opportunities, this program has truly been a game-changer for me. The programs curriculum was meticulously designed to provide a holistic understanding of digital operations and supply chain management. The coursework covered a wide range of topics, including digital transformation, logistics, procurement, inventory management and demand forecasting, among others. The blend of theoretical concepts, case studies and practical applications ensured that we developed a deep understanding of the subject matter and acquired the necessary skills to excel in the field. What truly sets this program apart is the calibre of the faculty members at IIMB. Their ability to connect theory with real-world examples and challenges was truly commendable. They not only imparted knowledge but also encouraged critical thinking and fostered a collaborative learning environment. Another aspect that made the program exceptional was the opportunity to interact andnetwork with professionals from diverse backgrounds. The resources and learning materials provided were up-to-date and easily accessible, which greatly enhanced the learning journey. The programme has equipped me with the necessary knowledge, skills and confidence to navigate the complex and rapidly evolving landscape of the industry. The insights gained from this program have already proven invaluable in my professional endeavours, enabling me to make data driven decisions, optimize processes ,and drive efficiencies within my organization."
Harshit Srivastava
Business Analyst - Koch Industries (Koch Global Services India)
"Having been into Industry from 27 years and leading Supply Chain function from 13 years, the changing global business environment with focus on sustainability and adoption of digital technologies are throwing continuous challenges. In order to keep our Supply Chain competitive, it needed to be modern and agile, and as a leader of this process one need to be well versed with changes happening in the surroundings, for that purpose I was looking for a suitable course, and that is when I came across this certification. The course is very focussed in its approach and covers most of the things needed and I must say it exceeded all my expectations. The course content was comprehensive and futuristic, covering a wide range of cutting-edge technologies like AI ML IOT Edge AI concepts and its application in SCM, Business Analytics with use of Advance Excel Analytics, Supply and Demand Concepts and its applications, Pricing and Revenue Management, Strategy and other useful concepts. Faculty is highly knowledgeable and experienced, providing engaging lectures and practical hands-on exercises with case studies and Simulation games. IIMB Supply Chain Management Center was very helpful in providing Engaging Projects from Industry, I was fortunate to get a Sustainability Project with Schneider Electric which was successfully completed under the guidance from faculty. Moreover, the course offered a perfect balance between theoretical concepts and real-world applications, enabling me to gain valuable skills applicable to todays tech-driven world I highly recommend this course to anyone seeking to master the Supply chain skills and wanted to stay ahead in the rapidly evolving world of modern technologies."
