Schulich School of Business

Certificate in Emotional Intelligence for Leaders

Schulich School of Business

Change Management

About Programme

Human skills for the AI era

As AI handles routine tasks, emotional intelligence emerges as the essential leadership differentiator for 2026*, enabling human skills like empathy and resilience. This program builds EQ competencies for leaders to navigate crises, foster teams, and drive productivity in multigenerational settings.

The Edge of Leadership: Emotional Clarity

Canada’s workplaces are increasingly integrating AI for operational tasks, leaving human-centered leadership as the key differentiator. Emotional intelligence helps leaders examine their responses to pressure, recognize emotional patterns, and maintain clarity amid technological change. This evolving context calls for a structured approach to self-awareness and emotional management.

*Source: Forbes

Programme Content

Module 1: Setting the Stage – Understanding EQ in Yourself and the Workplace

Understand the real ways that Emotional Intelligence affects your leadership and management success. Understand how you sabotage your own best efforts at personal change. Receive a detailed assessment of your EQ strengths and opportunities for growth.

Module 2: Self-Awareness and Self-Management Competencies

Uncover and amplify your EQ strengths while addressing areas for growth. Then, equip yourself with valuable insights into how EQ directly influences your leadership and the teams around you. Immerse yourself in engaging leadership and management strategies, strategically directing your energy for optimal personal and professional development.

Module 3: Putting the Power of EQ into Coaching, Collaboration and Positive Influence

Master the art of cultivating a non-anxious and compelling leadership presence. Tackle workplace toxicity head-on as you learn effective strategies, and gain the power to strategically navigate and influence the moods of diverse groups and teams. Elevate your performance assessment framework by seamlessly integrating the 15 key emotional intelligence skills and competencies.

Module 4: Strategic Leadership – Applying EQ to Address Your Workplace Challenges

Hone your critical thinking skills to navigate challenges and wield influence, even without formal authority. Unleash the power to champion successful change initiatives as you discover dynamic strategies for supporting effectiveness and triumph. Dive into the art of skillfully responding to intense emotions that accompany transition, equipping yourself with the resilience needed to thrive in the ever-evolving landscape of transformation.

Programme Audience

Develop the emotional, personal, and interpersonal skills to reach leadership roles in management, operations, marketing, human resources and more.

Mid-career leaders across all industries will learn practical tools to build individual and team resilience, and maximize leadership effectiveness in times of change.

Programme Benefits

Amazing Education For Busy Professionals

This program packs rich learnings into 2 days of study so you can get back to your team in no time.

Stand Out From The Crowd

Get highly sought-after skills in emotional intelligence, management influence, and other advanced EQ techniques for effective leadership.

Learn From An Industry Leader

Gain important, new perspectives from people leadership expert Deborah Jann, VP of Client Experiences and Growth at Connective Intelligence.

Earn Higher Pay

Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teammates.

Testimonials

"This program is one I believe all leaders should eventually take. It was as advertised. Very impactful, gave very specific feedback, and allowed us to take realistic action plans back into our organizations."

Jeffrey Correa

Regional Service Manager, GN Johnston Equipment

"Amazing views into building resilience within yourself in your team. Will definitely utilize these tools in my current future roles."

Irene Neves

Account Director, Sun Life

"This program helped me to identify who I am aspire to be as a leader. There were some key concepts I was unaware of that will help me to excel."

Shawna Boynton

Digital Channel Manager, GlaxoSmithKline

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Schulich School of Business

Executive Education Office

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https://schulich.yorku.ca
Toronto, Canada

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Certificate in Emotional Intelligence for Leaders | Schulich School of Business