Schulich School of Business

Certificate in Coaching and Mentoring

Schulich School of Business

Communication

About Programme

Coach with confidence. Mentor with impact.

84% of Fortune 500 companies have mentoring programs*. Mentoring is most effective when leaders can guide growth with structure, consistency, and clear intent. This program helps you build the coaching and mentoring skills to strengthen confidence and turn everyday conversations into measurable development.

Uncover Coaching Methods That Drive Action

Being a mentor or coach is both a privilege and a responsibility, especially in a context shaped by uncertainty and rapid change. When priorities shift and pressure rises, people look to their leaders for steadier judgment, clearer direction, and development conversations that help them move forward.

*Source: Forbes

Programme Content

Module 1: The Manager as a Coach

Setting goals and values to ensure success. Leadership, coaching and Mentoring. Similarities and differences. The importance of the 40, 40 and 20 challenges. The keys to motivating employees. Identifying your team’s expectations. Dealing with a new generation with growing expectations. The impact of stress on daily coaching. during times of stress. Fairness and empathy: motivating them by using the 2-bucket approach to motivation. Exploring your own style of coaching. Identifying opportunities for improvement.

Module 2: Coaching Styles for High Performance

Understand the impact of coaching by appreciating the 70, 20 and 10 ratios of employee development. Everyday coaching communications: knowing when to be a sounding board, a facilitator or an advisor. Appreciate the four effective strategies of giving advice. Setting SMART goals that build ownership and commitment. Learn when and how to recognize superior performance. Learn to challenge disappointing performance by having a constructive conversations that produces a positive outcome.

Module 3: Introducing Mentoring as a Development Strategy

Understand the difference between coaching and mentoring. Formal and informal mentoring compared. Setting up formal mentoring relationships. Identifying the ideal mentee. Create a structured mentoring meeting that produces value-added outcomes each time. Documentation to monitor progress and promote ownership for change. Tools to identify career growth opportunities.

Module 4: Developing High-Potentials Through Mentoring

Identify the most effective methods of training your mentee. Knowing how to maximize the impact of formal learning. Understand your strengths and challenges as a mentor. Build a concrete plan for you and your mentee that sets everyone up for success. Create a customized learning plan using simple, yet powerful tools.

Programme Audience

Mid-career managers and supervisors will gain the interpersonal skills required to advance to senior leadership roles in industries including the public sector, human resources, operations, quality and manufacturing, technical project management, employee development, sales and customer service.

Programme Benefits

Amazing Education for Busy Professionals

With just 3 days of study, you’ll be ready to take on mentees and champion their growth with new tools and techniques.

Stand Out from the Crowd

Get sought-after skills in coaching and mentoring, and become a compassionate leader who can inspire a high-performing team.

Learn from the Pros

Train with top-rated Schulich ExecEd instructors that are consistently ranked among the world’s best.

Earn Higher Pay

Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teams to new heights.

Testimonials

"The program has truly helped me to see things from another perspective something I didnt necessarily think about before this"

E. Vig

Senior Account Manager, Free For All Marketing

"I would recommend this program for anyone engaged in management activities involving people"

P. Shewrest

Vice President, Modern Niagara Group

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Schulich School of Business

Executive Education Office

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https://schulich.yorku.ca
Toronto, Canada

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Certificate in Coaching and Mentoring | Schulich School of Business