Programme Content
Setting goals and values to ensure success. Leadership, coaching and Mentoring. Similarities and differences. The importance of the 40, 40 and 20 challenges. The keys to motivating employees. Identifying your team’s expectations. Dealing with a new generation with growing expectations. The impact of stress on daily coaching. during times of stress. Fairness and empathy: motivating them by using the 2-bucket approach to motivation. Exploring your own style of coaching. Identifying opportunities for improvement.
Understand the impact of coaching by appreciating the 70, 20 and 10 ratios of employee development. Everyday coaching communications: knowing when to be a sounding board, a facilitator or an advisor. Appreciate the four effective strategies of giving advice. Setting SMART goals that build ownership and commitment. Learn when and how to recognize superior performance. Learn to challenge disappointing performance by having a constructive conversations that produces a positive outcome.
Understand the difference between coaching and mentoring. Formal and informal mentoring compared. Setting up formal mentoring relationships. Identifying the ideal mentee. Create a structured mentoring meeting that produces value-added outcomes each time. Documentation to monitor progress and promote ownership for change. Tools to identify career growth opportunities.
Identify the most effective methods of training your mentee. Knowing how to maximize the impact of formal learning. Understand your strengths and challenges as a mentor. Build a concrete plan for you and your mentee that sets everyone up for success. Create a customized learning plan using simple, yet powerful tools.
