XLRI - Xavier School of Management

Business to Business (B2B) Marketing: Managing Markets, Value, and Relationships

XLRI - Xavier School of Management

Marketing and Sales

About Programme

Develop strategic capabilities to manage markets, create customer value, and build long-term business relationships.

"Business-to-business (B2B) marketing plays a critical role in organisational growth, profitability, and long-term competitiveness. Unlike consumer markets, B2B markets are characterised by complex buying processes, multiple decision-makers, higher perceived risk, and long-term relationships. Managers operating in such environments must not only understand markets and customers but also align value propositions, pricing, branding, communication, and selling efforts across organisational functions. This programme is designed to provide participants with a comprehensive understanding of B2B marketing from a managerial and execution-oriented perspective. It aims to equip participants with conceptual clarity and practical frameworks for analysing B2B markets, managing organisational buying behaviour, designing effective marketing strategies, and building trust-based customer relationships. The programme emphasises actionable insights that participants can apply directly in their professional roles."

Programme Content

Build end-to-end capability in managing B2B markets, creating value, and driving long-term relationships.

Foundations of B2B Markets & Buying Behavior

Understand the nature of B2B markets, organizational buying processes, and decision-making dynamics.

Value Creation & Market Strategy

Develop segmentation, targeting, and positioning strategies aligned with customer value and business objectives.

Pricing, Branding & Go-to-Market Execution

Explore value-based pricing, branding in B2B contexts, and cross-functional alignment for effective execution.

Sales, Relationships & Commercial Execution

Strengthen capabilities in personal selling, relationship management, proposal development, and bidding processes.

Pedagogy

An interactive, discussion-led learning experience grounded in real-world application and peer insights.
Conceptual Lectures & Frameworks

Structured sessions covering core B2B marketing concepts with clear managerial implications.

Case Discussions & Industry Contexts

Real-world examples and industry scenarios to understand how B2B decisions are made and executed.

Peer Learning & Experience Sharing

Collaborative discussions drawing on participants’ diverse industry experiences to enrich learning.

Application-Focused Discussions

Translate concepts into actionable insights tailored to participants’ organizational contexts.

Programme Audience

Early to Mid-Career Professionals

Managers across marketing, sales, business development, procurement, operations, and product roles in B2B organizations.

Sales & Marketing Professionals

Individuals managing key accounts, customer relationships, and market-facing roles seeking deeper strategic clarity.

Technical & Functional Managers

Professionals aiming to transition into or collaborate more effectively with B2B marketing roles.

Professionals Driving Market Growth

Managers responsible for expanding markets, improving customer value, and strengthening business relationships.

Programme Benefits

An interactive, discussion-led learning experience grounded in real-world application and peer insights.
Conceptual Lectures & Frameworks

Structured sessions covering core B2B marketing concepts with clear managerial implications.

Case Discussions & Industry Contexts

Real-world examples and industry scenarios to understand how B2B decisions are made and executed.

Peer Learning & Experience Sharing

Collaborative discussions drawing on participants’ diverse industry experiences to enrich learning.

Application-Focused Discussions

Translate concepts into actionable insights tailored to participants’ organizational contexts.

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

XLRI - Xavier School of Management

Executive Education Office

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https://www.xlri.ac.in
Jamshedpur, India

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Business to Business Marketing: Managing Markets, Value, and Relationships | XLRI