Based on our highly-rated Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work program, this six-week online course broadens access to the knowledge of industry thought leaders such as Nelson Repenning and Donald Kieffer, who integrated decades of industry practice and academic investigation to create Dynamic Work Design. The online program offers those who would previously be limited in accessing the on-campus course the opportunity to engage with a portion of the content in a flexible way, through a highly collaborative and supportive online environment. You’ll learn to implement improvement strategies naturally in your everyday work, not from a prescribed list, but from a deep personal understanding of the principles.
Unplanned events happen in all businesses — from communication breakdowns and the rise and fall of costs, to tighter turnaround times and employee disengagement. Use these pain points to lead improvement strategies and innovation in your organization with this online program, which will expose you to the principles and development of Dynamic Work Design from the very creators of this sustainable operations improvement methodology. This program aims to teach you how to implement continuous improvement strategies into your organization’s work design, as well as change the way you think about your own work and role as a leader within a particular area of improvement.
As a participant in this course, you can expect a rigorous curriculum that covers:
We do not recommend this program to past participants of Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work (or Implementing Improvement Strategies) unless you are looking for a refresher.
Welcome to Your Online Campus
An Introduction to Dynamic Work Design
The Four Principles of Dynamic Work Design
The Problem Statement
Structured Problem Solving
Designing Work for People
Visual Management
Upon successful completion of your course, you will earn a certificate of completion from the MIT Sloan School of Management. This course may also count toward
MIT Sloan Executive Certificate requirements
.
Participants in this program will be equipped to implement the principles of Dynamic Work Design in order to solve organizational issues and design effective improvement strategies they can implement in their unique contexts.
The program will enable them to
Understand the principles and approaches that drive improvement and apply them in all areas of an organization
Develop inquiry and evidence-based problem-solving skills for themselves and their organizations
Ensure business targets and improvement activities are tightly linked at every level
Experience the benefit of increased employee engagement as a result of well-designed work
Inspire the move from “controlling” to “enabling” in their management styles
If you ever wondered what Dynamic Work Design would look like in one picture.
..
This course is designed to empower executives and managers with the skills they need to refine business processes through an integrated improvement methodology.
Whether you’re in healthcare, logistics, urban planning, engineering, financial services, education, NGOs, government — or any other industry that is people-focused — you’ll benefit from what this program has to offer. Considering this course instills a mindset focused on “making things better”, it would be valuable to anyone in a management position. If you’re looking to adopt and lead the principles of improvement for the benefit of your organization, no matter what position you hold, this course is relevant to you.
This program is for you if:
We do not recommend this program to past participants of Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work (or Implementing Improvement Strategies) unless you are looking for a refresher.
This course is delivered in our Self-Paced Online format which enables you to participate at your own pace within weekly modules. This course runs over 6 weeks with an estimated 6-8 hours per week of study time
Earn a certificate of course completion from the MIT Sloan School of Management
You will learn through a variety of formats including interactive videos, practice quizzes, presentations, assignments, and discussion forums
You will have access to a Success Adviser who will help you manage your time, and support you with any administrative or technical queries you might have
"The Process Design and Strategic Management course was one of the most valuable courses I have taken. Much of the underlying logic felt familiar to me because this is naturally how I think: connecting strategy, structures, processes, decisions, and organizational outcomes. What the course gave me was the vocabulary, the frameworks, and a new perspective to articulate and further develop that way of thinking. It sharpened my understanding of why strategic intentions often fail in practice and how better process design can create clarity, coordination, and stronger results. My only criticism concerns the learning journey. Especially in a course about process design, I would have appreciated a more continuous and integrated sequence, as some elements felt fragmented. Overall, the course added real substance to my professional work. I would strongly recommend itand I would absolutely welcome an advanced or follow-up course."
Yael Blanka R
"So often we define great managers as those who are able to still leave their mark despite all the chaos surrounding them, we fail to see that truly great managers are those that seek to address that chaos in the first place! This course combines situational clarity and strategic rigor to provide a managerial roadmap to continuously identifying, diagnosing, and solutioning those problems that are truly worth solving for optimal performance."
Carlos R
"The course Business Process Design for Strategic Management provided a strong understanding of how organizations can align their processes with strategic objectives. It combined practical tools, analytical thinking, and real-world applications to explore process optimization, organizational efficiency, and strategic decision-making. The course was engaging, relevant, and highly valuable for understanding how effective process design can support long-term business performance and innovation."
David K
"Very Very Very good."
Pin Z
"A fantastic course for anyone looking to seriously upgrade their strategic skills. It provides an invaluable opportunity to review foundational concepts, challenge current assumptions, and reconnect with high-impact examples that can immediately be applied to improve your role or drive company performance."
Daniela G
"The Business Process Design for Strategic Management course had immediate applicability to the work I was stepping into and the structure approach to problem solving will be a skill Im able to use over and over moving forward. Great content and good pace - highly recommend this course for anyone who is working to drive improvements into their organization."
Amanda S
"The course content provided a nice overview of concepts and optimization techniques. The toolset, exercises and discussions were valuable assets that ensured learnings could be put into practice."
Daniel P
"I really enjoyed the course!! highly reccomendable. Well structured, easy to follow and with nice materials"
Eloy R
"Starting with the origins of work design, the course highlights the features of static work versus dynamic work and takes one on a journey through different business processes and tools that have been designed and employed in various industries with measurable success. What becomes evident is that business processes must be designed to allow for work execution that obtains the benefits of an organizations structure and the human links that interact within the structure, while also enabling a fluid transition to a help structure that allows prompt resolution of challenges. There must also be a right balance between the work execution and learning opportunities that emanate from the work, by ensuring that only the optimal amount of work is being processed by the design."
Alexander O
"Straightaway Implementable!"
Indrawan J
Same topic, Similar duration - Broader exploration across all institutes
Speak with an Advisor
Prashansa Uttam
Programme Advisor
Executive Education Office
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