Indian Institute of Management Kozhikode

AI Officer Programme-Batch 04

Indian Institute of Management Kozhikode

About Programme

Artificial Intelligence (AI) has moved from a buzzword to a business reality in record time. As organisations across the globe embrace AI and generative AI (GenAI), Indian enterprises are uniquely positioned to lead with context, scale and innovation. Despite concerns, 82% of tech leaders plan to increase their AI investment over the next year (source: EY). The AI Officer Programme by IIM Kozhikode, with an online certificate course from Kellogg Executive Education empowers leaders to translate AI and generative AI (GenAI) potential into meaningful business action.

The role of an AI Officer is poised to become pivotal in driving growth and transformation within modern orgnaisations. Designed for CXOs, business unit heads, technology leaders and enterprise consultants, this programme is a strategic launchpad to empower participants to lead AI transformation across diverse organisational structures. The curriculum offers a practical road map to implement AI solutions across functions, grounded in the Indian business context and aligned with global best practices. Through real-world case studies and ethical frameworks, participants learn to apply the right AI technologies for lasting, measurable impact.

Join us on a journey to move AI from isolated pilots to enterprise-wide innovation, transforming your leadership and unlocking business impact in a rapidly evolving AI-driven world.

Programme Content

Programme Modules - by IIM Kozhikode

Pillar 1: AI Fundamentals: Understanding Core Concepts and Driving AI Adoption

Module 1: Foundations of Modern AI

AI In Everyday Applications

Evolution of AI: Key Milestones

Machine Learning: A Deep Dive

Understanding Deep Learning

The Power of GenAI

The AI Spectrum: Understanding AI in Context

Module 2: Navigating AI Transformation in Organisations

Leading the AI Transformation Revolution

The Three Phases of AI Maturity

Getting Started with AI

Building-Momentum Phase

Embedding AI into Organizational DNA

Module 3: Strategic Framework for AI Success

Seven Pillars for AI Success: Introduction

Linking AI with Business Strategy

Defining AI Objectives

Scaling AI Adoption

Data: AI's Foundation

Driving AI Development

Building AI Processes

AI Talent and Teams

The Seven Pillars: A Reflection

Module 4: The AI Playbook: Strategy, Maturity, and Transformation

AI Playbook and Maturity Framework: The Essentials

Practical Application of the AI Playbook

Tailoring the Playbook to AI Maturity Level

The AI Maturity Assessment

AI Transformation: Leveraging the Playbook Framework Challenges in AI-led Transformation

Strategic Insights for AI Implementation

Note: Modules topics are indicative only, and the suggested time and sequence may be dropped modified adapted to fit the total programme hours.

Programme Modules - by IIM Kozhikode

Module 5: Evolution of Generative AI

The Evolution of Generative AI

Generative AI in Action

Overcoming Challenges in Generative AI

The Transformative Future of Generative AI

Module 6: Customer-Centric AI Applications

Generative AI: Driving Future Productivity

NLP and Leadership Communication

Transforming Customer Service with AI

Human-AI Collaboration in Customer Service

Module 7: Advanced AI Implementation

Mastering AI: The Art of Effective Prompting

The PROMPTER Framework: Crafting AI Prompts for Precision

Building Strong AI Prompts: Prequel, Requirements and Objective Personalising AI Prompts: Me, Persona and Task

Refining AI Outputs: Example and Reporting Format Tailoring LLMs with Prompt Engineering

Retrieval-Augmented Generations (RAG): Keeping AI Knowledge Up To Date Maximizing AI Potential: Combining Prompt Engineering and RAG Fine-Tuning AI: Teaching Models to Think like Experts Pre-Training AI: When to Build Model from Scratch Unlocking AI's Full Potential: Strategies for Effective Customisation

Module 8: Classical AI Solutions for Marketing

Classic AI vs GenAI in Marketing

Customer Segmentation and Targeting with AI

AI in Campaign Optimisation

AI in Marketing Analytics and Attribution

AI in Pricing and Promotion Strategies

AI-Driven Product Recommendations

Summary: Classic AI's Role in Marketing

Note: Modules topics are indicative only, and the suggested time and sequence may be dropped modified adapted to fit the total programme hours.

Programme Modules - by IIM Kozhikode

Module 9: Marketing in the Age of GenAI

Gen AI in Content Creation

Gen AI for Personalisation at Scale

Gen AI in Customer Interaction and Support

Gen AI in Market Research and Analytics

Gen AI in Multilingual and Localisation Capabilities The Future of Gen AI in Marketing

Module 10: Leveraging AI in Financial Operations

AI for Finance and Risk Management: Introduction

Enhancing Financial Planning and Analytics

Optimising Financial Operations

Innovations in Treasury and Investments Management Modernising Financial Control and Reporting

Data-Driven Corporate Strategy

Transforming Investor Relations

Module 11: AI-Driven Risk Management

Transforming Risk Management with AI Redefining Credit Risk Strategies

Navigating Market Risk in RealTime

Proactive Strategies for Operational Risk Managing Compliance in a Complex World Strengthening Cybersecurity Resilience AI in Risk Management: Key Takeaways

Module 12: Traditional AI solutions for Supply Chain

Revolutionising Supply Chain Management Transforming Demand Forecasting with AI AI in Inventory Optimisation AI-Powered Supply Chain Optimisation AI-Driven Production Planning and Scheduling AI-Driven Risk Management and Resilience

Note: Modules topics are indicative only, and the suggested time and sequence may be dropped modified adapted to fit the total programme hours.

Programme Modules - by IIM Kozhikode

Module 13: GenAI-Powered Supply Chain Management

Generative AI in Supply Chain Documentation

Generative AI in Supplier Communication

Generative AI in Customer Communication

Generative AI in Procurement

Generative AI in Supply Chain Analytics

Module 14: Industry-Specific Supply Chain AI

AI in Manufacturing Supply Chains

AIs Role in Retail Supply Chains

AI: The Lifeline of Healthcare Supply Chains

AI in Automotive Supply Chains

AI in Consumer Goods Supply Chains

AI's Role in Electronics Supply Chains

AI's Role in Transforming Supply Chains

Module 15: Leveraging AI in RD

AI in Research and Design: Introduction

AI in Design

AI in Research

Challenges and Limitations of AI in Design and Research The Future of AI in Design and Research

Module 16: AI Across Domains: HR, Legal, and Beyond

Introduction to AI in HR, Legal, and Other Domains

AI in HR

AI in Legal

AI in Other Specialised Domains

Challenges and Considerations

The Future of AI in HR, Legal, and Other Domains

Module 17: AI-Driven Business Models: Past, Present, and Future

Introduction to AI-Driven Business Models

Established AI-Driven Business Models

Emerging and Future Business Models

The Road Ahead

Note: Modules topics are indicative only, and the suggested time and sequence may be dropped modified adapted to fit the total programme hours.

Programme Modules - by IIM Kozhikode

Module 18: Introduction to Responsible AI

Introduction to Responsible AI

AI Governance

AI Ethics

AI Compliance

Responsible AI: Challenges and Opportunities

Responsible AI Implementation

Future of Responsible AI

Responsible AI: Key Takeaways

Module 19: Future Trends and Opportunities in AI

Future Trends in AI: Introduction

Tracing AIs Evolution: Past to Present

Current and Emerging AI Capabilities

Future Applications: Reimagining Industries Through AI

Misuse of AI

Geopolitical, Economic, and Societal Impact of AI

Future Trends in AI: Conclusion

Programme Modules - by Kellogg Executive Education

Foundations of Al - from Prediction to Creation to Autonomy

Al and Customer Experience Management

Al and Operations Management

Al and Business Support Functions

Al Applications in Selected Industries

Generative Al and Creative Industries - Transforming Media, Art, and Design

Al and Business Transformation - Strategy, Capabilities, and Governances

Al and Society - Ethics, Regulation, and Jobs

Programme Audience

Technology leaders and managers
who, as leaders of AI adoption and innovation, are expected to translate AI strategies into actionable plans
Strategic business leaders
who are tasked with leading AI-powered business models and strategies
Data science and analytics professionals
seeking broader understanding of AI strategy and business applications to transition from technical to strategic leadership roles

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Prashansa Uttam

Programme Advisor

+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

Indian Institute of Management Kozhikode

Executive Education Office

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https://www.iimk.ac.in
Kozhikode, India

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AI Officer Programme-Batch 04 | IIM Kozhikode