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AI for Business Transformation

Emerging Technologies

About Programme

Why this program now

AI is no longer a future initiative reserved for specialist teams. It is becoming central to how enterprises transform business processes, improve decision quality, increase operational efficiency, redesign workflows, and build new growth opportunities.

Senior leaders today are not only expected to understand AI, but also to decide where it matters, what is feasible, what should be prioritised, and how business value should be measured.

Most organisations are no longer asking whether AI matters. The real challenge is deciding where to apply it, how to evaluate, govern responsibly, and how to turn experimentation into measurable business outcomes.

Why this program works

Many AI programs either stay at a broad awareness level or become implementation-centric too quickly. That leaves senior leaders with fragmented understanding and limited ability to prioritize AI initiatives, make informed decisions, and drive adoption across teams. This program is structured to close that gap by helping participants:

Understand how AI, ML, and Generative AI enable business transformation
Identify high-impact use cases aligned to enterprise priorities
Ask relevant questions across technology, analytics, and business functions
Identify capability gaps, adoption barriers, and the functional support required for AI execution
Connect cutting-edge AI frameworks, such as LLMs, retrieval workflows, and agentic systems, to organisational needs
Apply learning to a business-relevant capstone project
Evaluate AI initiatives & solutions for feasibility, governance, risk, and ROI

Programme Content

AI Strategy, Enterprise Adoption, and Modern AI Stack

Data-driven decision-making and AI overview
Enterprise AI landscape and AI-first mindset
Generative AI impact and live demos
LLM Q&A, RAG systems, and AI agent workflows
Industry use cases and adoption challenges
Supervised and unsupervised machine learning
ML vs GenAI vs agents and agentic AI workflows
Expectation gaps and practical considerations

Data Foundation to Achieve AI Solution Architecture

Enterprise data availability and quality challenges
Translating business problems into data problems
Solution considerations and pretrained vs custom models
ML, time series models, and LLMs for forecasting
Retrieval and AI agents for forecasting
Quality and defect data management
Yield and cost control through AI
AI-driven quality monitoring and early defect identification
Process stability, rework reduction, and downtime reduction

Data-Driven Model and AI-Enabled Transformation

Operational waste and inefficiencies identification
AI-driven workflow redesign
Lean operations and maintenance integration
Human-AI interaction and collaboration
Risk and reliability assessment
Operational impact measurement
Cost savings quantification
Practical use of OpenAI-led workflows

How LLMs Reshape AI Solutions, Workflows, and Advantage

Customer segmentation and churn modeling
Classical ML techniques and clustering with XGBoost
LLM-powered personalization
LangChain orchestration and AI-driven customer workflows
Probability and logit models
Classical ML outputs as signals
LLM-driven action prioritization
Document loading, chunking, and preprocessing
Vector search basics and building RAG workflows

Foundations of Agentic AI Systems

LLMs as reasoning engines
Tools vs assistants vs agents
Agentic system architecture
Goals, memory, planning, and actions
Feedback and workflow execution
Guardrails and human oversight
Failure modes and vector databases

Agent Orchestration and Tool-Integrated AI

How tool calling works in practice
Designing controlled tool inputs and outputs
Building multi-step agent workflows
Agent output checking and validation

AI Evaluation, Reliability, and ROI

Evaluating AI output for accuracy and reliability
Improving retrieval and prompting strategies
Error handling and fallback mechanisms
Safety and guardrails
Real-world AI solution design
Copilots and agentic systems
AI-enabled workflows
Impact and ROI validation
Risk assessment and feasibility review

Programme Audience

This program is designed for experienced professionals and business leaders who are responsible for performance, execution, and transformation in their organisations.

CXOs and Vice Presidents: Senior executives driving organizational strategy and AI-led transformation.
Founders and Business Leaders: Entrepreneurs and leaders shaping business direction and growth through AI adoption.
Business Unit Heads and Department Heads: Leaders responsible for performance, execution, and transformation within their units.
Senior Management and Decision Makers: Professionals evaluating, prioritising, and governing AI initiatives across the enterprise.
Profit and Loss Owners: Leaders accountable for business outcomes and measuring ROI from AI investments.
Senior Managers and Transformation Leaders: Driving change management and leading AI-powered business transformation programmes.
Consultants and Client Partners: Advising clients on AI strategy, feasibility, and enterprise-wide adoption.
Functional Leaders: Across operations, supply chain, procurement, quality, service, sales, marketing, customer success, and product development.
Data-driven decision-making and AI overview
Enterprise AI landscape and AI-first mindset
Generative AI impact and live demos
LLM Q&A, RAG systems, and AI agent workflows
Industry use cases and adoption challenges
Supervised and unsupervised machine learning
ML vs GenAI vs agents and agentic AI workflows
Expectation gaps and practical considerations
Enterprise data availability and quality challenges
Translating business problems into data problems
Solution considerations and pretrained vs custom models
ML, time series models, and LLMs for forecasting
Retrieval and AI agents for forecasting
Quality and defect data management
Yield and cost control through AI
AI-driven quality monitoring and early defect identification
Operational waste and inefficiencies identification
AI-driven workflow redesign
Lean operations and maintenance integration
Human-AI interaction and collaboration
Risk and reliability assessment
Operational impact measurement
Cost savings quantification
Practical use of OpenAI-led workflows
Customer segmentation and churn modeling
Classical ML techniques and clustering with XGBoost
LLM-powered personalization
LangChain orchestration and AI-driven customer workflows
Probability and logit models
LLM-driven action prioritization
Document loading, chunking, and preprocessing
Vector search basics and building RAG workflows
LLMs as reasoning engines
Tools vs assistants vs agents
Agentic system architecture
Goals, memory, planning, and actions
Feedback and workflow execution
Guardrails and human oversight
Failure modes and vector databases
How tool calling works in practice
Designing controlled tool inputs and outputs
Building multi-step agent workflows
Agent output checking and validation
Evaluating AI output for accuracy and reliability
Improving retrieval and prompting strategies
Error handling and fallback mechanisms
Safety and guardrails
Real-world AI solution design
Copilots and agentic systems
AI-enabled workflows
Impact and ROI validation
Risk assessment and feasibility review

Programme Benefits

Evaluate AI in their Business Context Identify where AI initiatives fit business goals, operating priorities, and transformation agendas.
Understand How Modern AI Systems Create Value Understand how AI, ML, and Generative AI systems support decision-making and transform business operations.
Identify High-Impact Use Cases Spot high-value use cases and workflows across functions and industries.
Assess Make, Buy, or Partner Choices Assess AI solution choices across make, buy, or partner models.
Lead Better Cross-Functional Conversations Ask relevant questions of data science, technology, and functional teams.
Strengthen AI Readiness Judgment Strengthen understanding of data, governance, and AI readiness.
Use No-Code and Low-Code Tools More Effectively Use no-code and low-code AI tools more effectively for faster adoption.
Evaluate Risk, Reliability, and ROI Assess feasibility, reliability, governance, risk, and ROI for effective investment decisions.
Apply Learning to Real Business Problems Apply learning to a capstone project linked to a real business challenge.

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Prashansa Uttam

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+91 9403890085[email protected]Mon – Fri, 9am – 5pm IST

IIM Bangalore

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